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AED 6,000

Administrative officer

  • First Name: sonia
  • Last Name: albert
  • Country: United Arab Emirates
  • Phone No: 504227628
  • Education: b.c.a
  • Field of Study: computer applications
  • College or University: Stella Maris college chennai India
  • Time Period: 2002-2005
  • Job Title: corporate admin officer
  • Listed: August 18, 2015 9:34 am
  • Expires: This ad has expired

Work Experience

Professional Experience

Corporate Administrative Officer –Almulla International Finance, Kuwait
From Sep 2012-June 2015
Job Responsibilities
Managed and monitored daily operation of Credit Administration division.
Analyzed client’s assets and securities as guarantee for sanctioning loans in line with existing policies and regulations.
Assessed liquidity risks associated with assets being offered as collateral.
Recommended credit limit as per assessments and liquidity studies of collateral.
Supervised preparing loan documents and coordinating the closing of loans.
Assessed credit worthiness of the customer.
Scrutinize lease documents and suggest the most suitable scheme as per customer’s demand
Ensure credit adherence with bank policies and actively participate in decisions regarding acceptance of beneficial credit deals and rejection of sizeable loans where credit risk is significant.

Deputy Operations Officer at HDFC Bank, India

From Nov 2009-April 2011
Job Responsibilities
Manage daily branch operations
Obtain referrals from walk-in customers for Current account & Saving account and Demat (Opening SB FD Accounts )
Cross sell of direct banking channels to walk-in customers to deepen relationships
Account Opening – Current account & Saving account/FD .
Deepening of existing Current account & saving account relationships.
Enhance the value of existing accounts of Current account & saving account customers. Retention of accounts
Responsible for cash and customer transactions.
Management Audit Compliance
Managed Daily Locker operations and handled the process of allotting the lockers to the customers

Credit Card Operations –Senior officer at HSBC Bank, India

From Nov 2006-March 2008
Job Responsibilities
Handling credit card customers data base
To interact with customer /corporate and focus on sales and marketing strategies, relationship building, Etc.
To satisfy the customers queries.
Providing Details about the data services.
Catering to the needs of the customers
Lead & motivate the team to ensure SLA (Service Level Agreement) with the business areas are met with the highest degree of satisfaction.
Monitoring call queues, prepare break schedules for my colleagues.
Handling escalated calls, resolving complex queries of customers & go on that extra mile to help out the customer on highest level to serve customer satisfaction.
Training team members on various new processes

Customer officer –Hinduja TMT ltd

April 2005-Sep 2006

Job responsibilities
Handling customer database
To interact with customer /corporate and focus on sales and marketing strategies, relationship building, Etc.
To satisfy the customers queries.
Trouble shooting the handset problems and network.
Providing Details about the data services.
Catering to the needs of the customers
Training team member’s on various new process.

Academic Qualifications
Bachelor's Degree in Computers, 2005
Stella Maris College, Chennai, India
Computer Skills
Experienced in Windows XP, Microsoft Office (Word, Access, Excel, PowerPoint, Outlook), and Internet Research
Certificates:

Certified under British Council.
Certified for courses like communication personality development
Anti Money Laundring
Certified in Banking Management

Description

To pursue a career that fully utilizes skills in new business development, strategic planning, and management of client relationships while being a vehicle through which team members can leverage industry expertise.

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Listing ID: 21155d2fc2e0e659

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