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AED 15,000

BRANCH OPERATIONS MANAGER

  • First Name: AMMAR
  • Last Name: IQBAL
  • City: KARACHI
  • Country: Pakistan
  • Phone No: 00923009234913
  • Zip/Postal Code: 75100
  • Education: MBA & MASTERS IN ECONOMICS
  • Field of Study: BUSINESS ADMINISTRATION
  • College or University: KARACHI UNIVERSITY
  • Time Period: 1999
  • Job Title: BRANCH OPERATIONS MANAGER
  • Listed: August 23, 2015 8:52 am
  • Expires: This ad has expired
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Work Experience

MEEZAN BANK LTD
I have worked as a BRANCH OPERATIONS MANAGER Mar13-May14
•To ensure zero error process of all the transactions.
•To hold the cash at the optimum levels while ensuring a balance between the CDR, insurance requirements and SBP regulations.
•To ensure that customer queries and complaints are resolved in a reasonable time depending upon the nature of the complaint.
•Supporting the branch in terms of product processing and service deliveries.
•Acting as custodian of cash limits and transactions carried out on the Bank floor.
•Supervision, monitoring and authorization of daily financial and non-financial transactions.
•Responsible for conducting internal/external compliance audit.
•To ensure meticulous compliance of prudential regulations.
•Timely reporting to all areas.
•Monitoring of suspicious transactions.
•Managing the operational loss.
•Control and detection of frauds and forgery.

BURJ BANK LIMITED
I Have worked as a BRANCH OPERATION MANAGER Nov09-Mar13
Also worked as Acting BM in two Branches
•To ensure zero error process of all the transactions.
•To hold the cash at the optimum levels while ensuring a balance between the CDR, insurance requirements and SBP regulations.
•To ensure that customer queries and complaints are resolved in a reasonable time depending upon the nature of the complaint.
•Supporting the branch in terms of product processing and service deliveries.
•Acting as custodian of cash limits and transactions carried out on the Bank floor.
•Supervision, monitoring and authorization of daily financial and non-financial transactions.
•Responsible for conducting internal/external compliance audit.
•To ensure meticulous compliance of prudential regulations.

NIB BANK (AFTER MERGER OF PICIC & NIB ) Jan2008-Mar-09
I have worked as a CUSTOMER SERVICES MANAGER (CSEG)
My basic job specifications were
•Back up of Branch Manager
•Provide customers with competent, timely and error free services in the area of account opening & account management.
•Fulfill customer needs by ensuring a high quality of service
•Direct the customers to the most suitable product
•Sell and cross sell bank products /service
•Strengthen the relationships with customers through excellent service quality
PICIC BANK Aug2005-Dec2007
I Have Worked as a ASSISTANT MANAGER OPERATIONS

FAYSAL BANK Oct03-July05
I Have worked as a PERSONAL BANKING OFFICER .

CITIBANK
I Have Worked as CRO in BRANCH BANKING . Jan 2000-July 2003

Description

An accomplished professional with fourteen years of solid “hands on” background and “practical” experience encompassing complete aspects of Banking Operations and Customer Services. Consistently achieved strong record of developing new customer relationships. Good crises manager. High energy, aggressive and result focused team leader. Effective organization builder. Solid leadership, strategy and analytical skills

CORE COMPETENCIES
o Islamic Banking
Have strong understanding of Islamic banking products & Services.
oRelationship Management
Has proven relationship management skills with the ability to quickly build trust and maintain strong positive relationships with internal and external contacts.
oOperations
Branch operations including the core areas like Cash, Clearing ,ATM, Chq books ,Account Opening, TDR Issuance ,PO, Online Transcations and follow SOP, minimize operational risk, AML & CDD.
oCustomer Services
An effective customer Services player giving out of the way services to satisfy the customer.
oCross Sales
Active participation in achieving the Branch targets in by cross selling of Consumer products like Car Ijarah ,House financing etc.
oMentoring
Constantly mentoring and developing skills of the subordinates in all related areas of Banking.
oTeam Player
Work autonomously within a team, supporting other members and contributing to team goals and spirit. Assist others, as needed, to ensure that overall objectives and targets of the team are achieved.

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Listing ID: 45555d989c34632e

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