Welcome, visitor! [ Register | Login

AED 3,000

IT Network Assistant / IT Support Help Desk / Desktop Support Engineer / Network Engineer

  • First Name: Samer
  • Last Name: Nehal
  • City: Dubai
  • Country: United Arab Emirates
  • Phone No: 0554478960
  • Zip/Postal Code: 233353
  • Education: Diploma in Electronics
  • Field of Study: Electronics
  • College or University: Shridhar University Rajesthan India
  • Time Period: 2010 - 2012
  • Job Title: IT Network Assistant
  • Listed: August 23, 2015 10:20 am
  • Expires: This ad has expired

Work Experience

I have 2+ years of experience as an IT Network Assistant in Micro-finance Industry from March 2013 to June 2015

I was taking care of these Responsibilities:

•Monitoring Server performance and troubleshooting the issues occurred

•Performing Daily database and application backup and restoration

•Configuring and managing the Network of the Company and Clients.

•Troubleshooting the Problems occurred during the operation.

•Install, configure, and troubleshoot network services, equipment and devices.

•Monitoring the LAN and MPLS Network.

•Providing technical solutions to business users during their day to day operations

•Managing the different types of networking devices including Routers, Switches and Protocols used in the operation.

•Implementing the Security templates on the Network

I have 1 year of experience as an IT Support Help Desk from January 2009 to January 2010

I was taking care of these Responsibilities:

•All incoming calls in database, give first and second level support and escalate all unsolved issues to next level support

•Provide technical support to customers via telephone, email and through tickets

•Diagnose and resolve hardware/software connectivity issues

•Installed operating system, software & ant viruses

•Installation & configuration PC, Laptop, and Printer


Having 2+ years of experience as an IT Network Assistant in Micro-finance Industry in India, where I have undertaken responsibilities of setting up and managing the organisation local and remote network. Also I am providing front end support to business users for the core banking software used in Company. My main responsibilities included IBM server hardware and software troubleshooting, Daily database backups and restorations, Local and MPLS network, Fortigate Firewall configuration, upgrading network, monitoring network equipments, managing file servers, configuring routing tables, etc. And 1 year of experience as an IT Support Help Desk

Cisco certification
CCNA exam 640-802 (CISCO ID- 12497731) Validity till September 2016


• Setup of a Cisco Switch • IP Subnetting
• Working with the Cisco Switch IOS • Router Configuration
• Configuring Switch Security • DHCP Server Configuration
• Optimizing & Troubleshooting Switches • Internet Access with NAT and PAT
• Management & Security: Telnet, SSH and CDP • Wireless Security
• Knowledge of Networking: Servers, Cables
Router, Switches, LAN/ WAN, TCP/IP, DNS, UDP, EIGRP
BGP, OSPF, Firewalls


● Windows XP,7,8
● Printer troubleshooting
● Network Connectivity
● System Upgrades
● Printer Installation
● Driver Installation
● Server Setup
● Wireless/VPN

Visa Status : Visit visa

Date of Birth :16th March 1988
Languages Known :English, Hindi and Urdu (Read/Write/Speak)

Thanks & Regards
Samer Nehal
Mob- 0554478960

No Tags


Listing ID: 83255d99e60b615a

Sponsored Links