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AED 6,000

Customer Service

  • First Name: Rachaelann
  • Last Name: Lobo
  • City: Mumbai
  • Country: United Arab Emirates
  • Phone No: 0551991801
  • Education: Bachelors degree
  • Field of Study: Business management
  • College or University: NIM
  • Time Period: 2004 - 2007
  • Job Title: PRO - Operations- Sales
  • Listed: August 23, 2015 3:58 am
  • Expires: This ad has expired

Work Experience

Sun Management Consultants PRO March 2015 Until Date

The Accountabilities:

PRO Sales and Operations (Business Management)

 Resolving all the queries of clients on daily basis
 Handling all the work of a sales representative
 Working as a PRO in sales and Operations (Handling incoming and outgoing mails).
 Handling Sales for the organization
 Providing new clients to the organization on a monthly basis for business set up, visa processing
 Introducing the clients to various products and explaining the procedures and cost structures
 Providing excellent customer service in an appropriate and timely manner.
 Ensuring Client satisfaction.
 Completing the assigned tasks with in a stipulated period of time.
 Handling the meetings
 Completing the government work for setting up the company
 Application of the visa
 Handling the Court work for clients
 Introducing the client with the procedures of getting a visa and selling the products of the company however ensuring it meets the needs of the client.
 Meeting the deadlines set by the organization.

Bank of America Team Developer August 2008 till August 2014

The Accountabilities:

Operations (Mortgage and insurance sector)

 Resolving all the queries related to Insurance and mortgage.
 Working as a Team Developer (Handling Teams and monitoring performance).
 Providing excellent customer service in an appropriate and timely manner.
 Upselling payment plans and achieving my daily targets and also exceeding the same
 Ensuring Client satisfaction.
 Completing the assigned tasks with in a stipulated period of time.
 Training new employees on sales
 Meeting the deadlines set by the organization.

Description

Rachaelann Lobo

M: 0551991801

Email:rachaelann.lobo@gmail.com

Dear Recruiter,

As an organized customer Service professional with 6 years of experience in Customer Service for Banking and Mortgage Management, I believe my experience meets your requirements. My strengths also include ability to take initiative, complete tasks or targets in a stipulated time, working in teams and monitoring performance. As a Team Developer, I am proficient in customer management, evaluation, grooming and other process initiatives.

The skills I could bring to your organization include:

• Excellent customer service skills and communication skills

• Handling complex situations

• Good understanding of the process and strategic planning

• Ability to work quickly and proactively with set targets.

• Ability to work effectively in an assured manner, working under pressure.

In review of your company’s objectives and possible openings, I believe that my experience is in perfect line with your current opportunities. If your company is looking for a reliable, result oriented professional with a significant performance track, I would be interested in speaking to you for discussing the value that my strengths and experience can bring to your company. I can be reached at the above telephone number or email address and I look forward to hearing from you.

Regards,

Rachaelann lobo

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Listing ID: 17455d9449e7e25b