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Customer Service and Operations Officer

  • First Name: Khaledn
  • Last Name: Al-Nabelsi
  • City: Dubai
  • Country: United Arab Emirates
  • Phone No: 00971509807560
  • Education: 2.54
  • Field of Study: Marketing
  • College or University: University of Jordan
  • Time Period: 2010
  • Job Title: Customer Service
  • Listed: August 24, 2015 5:16 pm
  • Expires: This ad has expired

Work Experience

Customer service. Fulfill clients inquires about their accounts. Execute the transactions on client’s accounts such as internal transfer, covering accounts, exchange currencies between their subs accounts. Execute outward transfers (within and outside UAE) Prepare Managerial chqs. (Local and foreign currencies). Renewing the Fixed Deposits according to their maturity. Input Mortgage, commercial and personal loans on system. Settle loans payments on their maturity.

Receiving PDC (postdated chqs.) from customers and input them on the system and keeping them in our custody. Do the daily clearing chqs settlement for both Inward and Outward as well. Handling Discount chqs , Guarantee chqs, and Trust receipts.
 ICCS &WPS responsible. Taking all the responsibility of ICCS: Scanning Outward chqs and send them for collection to other banks through central bank via ICCS system. Receiving Inward chqs from other banks through central bank; checking them and return those need to be returned. Doing the daily reports and check them for both Outward ad Inward chqs.
 WPS system: Handling the Wages Protection System by opening and profiles for the companies, processing the salary payments to their employees, and receiving the salary payments to those employees marinating accounts with us.
 Accounts opening and KYCs.

Description

 Customer service. Fulfill clients inquires about their accounts. Execute the transactions on client’s accounts such as internal transfer, covering accounts, exchange currencies between their subs accounts. Execute outward transfers (within and outside UAE) Prepare Managerial chqs. (Local and foreign currencies). Renewing the Fixed Deposits according to their maturity. Input Mortgage, commercial and personal loans on system. Settle loans payments on their maturity.

Receiving PDC (postdated chqs.) from customers and input them on the system and keeping them in our custody. Do the daily clearing chqs settlement for both Inward and Outward as well. Handling Discount chqs , Guarantee chqs, and Trust receipts.
 ICCS &WPS responsible. Taking all the responsibility of ICCS: Scanning Outward chqs and send them for collection to other banks through central bank via ICCS system. Receiving Inward chqs from other banks through central bank; checking them and return those need to be returned. Doing the daily reports and check them for both Outward ad Inward chqs.  WPS system: Handling the Wages Protection System by opening and profiles for the companies, processing the salary payments to their employees, and receiving the salary payments to those employees marinating accounts with us.
 Accounts opening and KYCs

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Listing ID: 17055db513f37603

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