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AED 8,000

Financ and Banking Job

  • First Name: Safa
  • Last Name: Hanna
  • City: Sharjah
  • Country: United Arab Emirates
  • Phone No: 0556556322
  • Education: Bachelor
  • Field of Study: Finance
  • College or University: Ber Zeit University
  • Listed: August 27, 2015 10:24 am
  • Expires: This ad has expired

Work Experience

Sharjah Business Women Council, Sharjah, UAE.

Finance Associate (From Nov 2014 – May 2015)
• Manage day to day financial activities of SBWC.
• To be responsible for all accounts payable, receivable and procurement for SBWC.
• Manage financial accounts and accounting procedures.
• Execute and monitor purchasing duties and procedures and keeping records of prices.
• Support SBWC departments with quotations.
• Coordinate with suppliers to ensure timely delivery.
• Prepare monthly, quarterly and annual financial reports.
• To constantly monitor expenses to budget, and ensure that the budget is adhered to.
• Any other tasks as given by line Manager or the Chairperson.
• Complete payroll functions in order to ensure staff are paid in an accurate and timely manner

DU-Emirates Integrated Telecommunications Company, PJSC, Dubai, UAE.

Billing operation Assistant (From Apr, 2008 – Nov, 2013, 5 Years)

• Responsible for managing Mobile, Call select, Merchandise and Fixed billing
• Preparing billing scenarios for QA
• Prepare QA checks Pre / Post bill generation processes for Consumer and Enterprise.
Make sure all promotions and service charges are applied correctly in the system, and bills
• Participating in projects with impact on B&C and checking test results produced by COD.
• Detect issues which appear on the invoices during UAT testing, tracking and reporting the changes implemented.
• Reconcile payments made by customers in various payment methods and channels back to the bill
• Testing new product, offer, and changes and perform it in billing system BSCS & Siebel.
• Manage the relationship with IT to ensure the successful delivery and testing of enhancements and bug fixes
• Reconciliation of Invoices received from different Vendors like Emirates Post bill / EDC, and validates it with the EDC purchase order, monitor the PO and PR with the concern department and make sure that the correct payment is released to the Vendors by finance.
• Designated as a bill cycle manager for bill cycle activity and end to end billing process.
• Providing leadership, direction and help develop the billing knowledge and relevant skills of team member and other support functions within an outside division
• Weekly Dashboard report and daily updates notification to be sent to the team

DU-Emirates Integrated Telecommunications Company, PJSC, Dubai, UAE.

Collection Assistant (from Apr, 2006 till Apr 2008, 2 years)

• Investigating resolving Mobile & Fixed collections related customer cases emerging from customer complaints.
• Ensure all customers enquiries and complains are treated within the set timelines.
• Manage customer usage within the agreed credit limit and modify such limits where appropriate.
making outbound calls to both consumer and enterprise customers as per the collections life cycle, make sure all customers notified of their outstanding amount and collect outstanding amounts to minimize bad debt
• Take ownership and perform regular follow up with other functional areas to solve customer issues
• Process and Post adjustments against accounts to correct customer’s balances and post, correct and refund payments using the AR module.
• Training new joiners and other team members of new ideas and products.
• Monitor and take appropriate actions to ensure that clients with Invoice disputes and missing payments cases are exempted from the dunning process and returned to this process on dispute resolution.
• Ensure efficient handling of payments, and allocation of advance payments to open invoices in the customers’ accounts.
• Ensure that all financial adjustments done on customers’ accounts are supported by relevant documents, through credit and debit adjustment forms, and refund forms.

Hadaf AlKhaleej Debt Collection L.L.C, Tahseel

Collection Assistant (Oct, 2004 till Apr, 2006)

• Working as a collector of Debits Coordinating with several Banks working on Credit Cards and Loans, in aging buckets and write off Cases.
• Reviewing and analyzing cases and dealing with the customers for their cases settlements.
• Working in Internal Control Department in reviewing and analyzing cases and making the decision to return them to the banks or keep them for more follow ups


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Listing ID: 15455dee5357f257

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