- First Name: Emmanuel
- Last Name: Traquena
- City: Dubai
- Country: United Arab Emirates
- Phone No: 971562634991
- Zip/Postal Code: 50571
- Education: BS-Information Technology
- Field of Study: IT
- College or University: ICCT Colleges Philippines
- Time Period: 2009
- Job Title: IT Assistant
- Listed: August 22, 2015 10:04 am
- Expires: This ad has expired
April 2013 - Present
Yateem Group, Dubai
Computer Operator/IT Support
Provides support and troubleshooting on branches assigned.
Troubleshoot hardware and network problem.
Document upgrades or replacement of hardware.
Assist accounts in accuracy of data during inventory season.
Handles modification of data using ERP system.
February 2011 – February 2013
Makati Finance Corp.
Identify and correct or advise, on operational issues in client computer systems.
Maintains, troubleshoots network components and IT-related equipment’s, ensures network at peak performance and decrease downtime.
Provides client support and technical issue resolution from different software used by Accounting.
Manage the deployment, monitoring, maintenance, and development, upgrade and support of all desktop/laptop computers, operating systems, hardware, software, peripherals and office automation equipment.
Provide primary server administration to troubleshoot and resolve issues. Monitor LAN performance and connectivity services for end-users.
Assist HR Manager in HRIS regarding payroll system.
Purchased IT products and peripherals from different supplier. Accounting Software System Administrator.
Manage fixed assets / inventory of computers and peripherals.
March 2010 – February 2011
Odyssey Music and Videos
Maintains, analyze, troubleshoots, and repairs workstations hardware and computer peripherals.
Documents, maintains, upgrades or replace hardware and software systems.
Assist network/system user with questions or problems and install new software and updates workstations.
Assist network/system administrator with system backups and recovery and helps monitor system performance and network help.
Provides immediate corrective solutions for user-level access errors.
Ensure that all network and system downtime is properly recorded and attend troubleshooting to it.
Assist accounting/inventory team in accuracy of data during inventory season.
Support branch operation regarding POS, Sending Data to Mall Admin and troubleshoot network connections.
Installing software such as Windows XP, 7, Windows 2003 server, Linux and other application programs.
March 2008 – March 2010
KFC Eastwood, Philippines
Restaurant Team Member
Greet customers, settle them down and take order
Process the order, generate bills and answer guest queries about deal offers and service time
Clean up the tables after the guests leave and set them for the next guests
Pack and serve warm food efficiently, in accordance with the order
Kitchen cook, receiving of raw goods and dish washing.
Maintaining cleanliness of kitchen and walk in chiller and dinning as well.
Seeking a position which builds a career that offers challenge and growth with opportunities to enrich my knowledge and skills while contributing my best to the organization I work for.
Excellent team player at Yateem Group in supporting branches assigned.
A highly organized and detail-oriented IT Specialist at Makati Finance.
3 + years experienced working with accounting and inventory department as support team.
3 + years working in retail industries as support team.
2 years as an IT Purchaser
3 + years working as IT Technical support and training team for POS, sales and inventory system and nearly 2 years trainer for loans management software.
ERP back office support.
2 years working as kitchen staff at KFC Eastwood, Philippines