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AED 4,000

IT Assistant

  • First Name: Emmanuel
  • Last Name: Traquena
  • City: Dubai
  • Country: United Arab Emirates
  • Phone No: 971562634991
  • Zip/Postal Code: 50571
  • Education: BS-Information Technology
  • Field of Study: IT
  • College or University: ICCT Colleges Philippines
  • Time Period: 2009
  • Job Title: IT Assistant
  • Listed: August 22, 2015 10:04 am
  • Expires: This ad has expired

Work Experience

April 2013 - Present
Yateem Group, Dubai
Computer Operator/IT Support
 Provides support and troubleshooting on branches assigned.
 Troubleshoot hardware and network problem.
 Document upgrades or replacement of hardware.
 Assist accounts in accuracy of data during inventory season.
 Handles modification of data using ERP system.

February 2011 – February 2013
Makati Finance Corp.
IT Assistant
 Identify and correct or advise, on operational issues in client computer systems.
 Maintains, troubleshoots network components and IT-related equipment’s, ensures network at peak performance and decrease downtime.
 Provides client support and technical issue resolution from different software used by Accounting.
 Manage the deployment, monitoring, maintenance, and development, upgrade and support of all desktop/laptop computers, operating systems, hardware, software, peripherals and office automation equipment.
 Provide primary server administration to troubleshoot and resolve issues. Monitor LAN performance and connectivity services for end-users.
 Assist HR Manager in HRIS regarding payroll system.
 Purchased IT products and peripherals from different supplier.  Accounting Software System Administrator.
 Manage fixed assets / inventory of computers and peripherals.

March 2010 – February 2011
Odyssey Music and Videos
IT Assistant
 Maintains, analyze, troubleshoots, and repairs workstations hardware and computer peripherals.
 Documents, maintains, upgrades or replace hardware and software systems.
 Assist network/system user with questions or problems and install new software and updates workstations.
 Assist network/system administrator with system backups and recovery and helps monitor system performance and network help.
 Provides immediate corrective solutions for user-level access errors.
 Ensure that all network and system downtime is properly recorded and attend troubleshooting to it.
 Assist accounting/inventory team in accuracy of data during inventory season.
 Support branch operation regarding POS, Sending Data to Mall Admin and troubleshoot network connections.
 Installing software such as Windows XP, 7, Windows 2003 server, Linux and other application programs.

March 2008 – March 2010
KFC Eastwood, Philippines
Restaurant Team Member
 Greet customers, settle them down and take order
 Process the order, generate bills and answer guest queries about deal offers and service time
 Clean up the tables after the guests leave and set them for the next guests
 Pack and serve warm food efficiently, in accordance with the order
 Kitchen cook, receiving of raw goods and dish washing.
 Maintaining cleanliness of kitchen and walk in chiller and dinning as well.


Seeking a position which builds a career that offers challenge and growth with opportunities to enrich my knowledge and skills while contributing my best to the organization I work for.
 Excellent team player at Yateem Group in supporting branches assigned.
 A highly organized and detail-oriented IT Specialist at Makati Finance.
 3 + years experienced working with accounting and inventory department as support team.
 3 + years working in retail industries as support team.
 2 years as an IT Purchaser
 3 + years working as IT Technical support and training team for POS, sales and inventory system and nearly 2 years trainer for loans management software.
 ERP back office support.
 2 years working as kitchen staff at KFC Eastwood, Philippines

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Listing ID: 5355d849129053a

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