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AED 5,000

IT Support Enginner

  • First Name: Rajkumar
  • Last Name: puri
  • City: delhi
  • Country: India
  • Phone No: 971566415897
  • Zip/Postal Code: 110092
  • Education: PGDM (IT)
  • Field of Study: IT
  • College or University: National Institute Of Management
  • Time Period: non
  • Job Title: IT Support
  • Listed: August 20, 2015 6:54 am
  • Expires: This ad has expired

Work Experience


Accomplished system Engineer (L2 Support Engineer) with 7 years of experience managing Server, Desktop (Mac, Windows). Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.
Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooting comfortable managing systems, projects and teams in a range of IT Environments.

_________________________ Highlights of IT Skills _________________________
• A+ and N+ experience
• Microsoft Office 2007, Office 2010 support
• Cat 5 Patch Cabling • Technical Support
• Systems Installation,
Configuration & Upgrading
• Software and Hardware Troubleshooting
• Antivirus Server • ADS,DHCP 2008 ,2012
• Fortigate firewall configuration,
• Patches &
• Excellent technical knowledge of pc and desktop hardware

Computer Partner— Dec 2009 to March 31 2015
Sr, Systems Engineer L2,
The job profile includes handling of all the activities of IT department. Heading the IT department and responsible for overall direction and control of all aspects of the IT infrastructure in the organization

JOB Descriptions
 Handling 100+ users, working on various OS platforms like MS Windows, Apple Mac.
 Troubleshooting user issues including account lockouts, password resets, and printing problems on a daily basis.
 Good experience in installation and configuration of Windows Server (2012/08/03)
 Support for Tablet and I pad
 Ability to work without supervision and to take initiative.
 Efficient problem solving and multi-tasking abilities
 Strong work ethics, initiative and troubleshooting skills
 Proficient in handling escalated calls and providing 1st & 2nd Level Technical Support to end-users Setup
 Implement and managing Wi-Fi Router.
 Responsible for Vendor Management for Support of Hardware and Software.
 Implemented and managing “Symantec” for Antivirus within organization.
 Installation and configuration of various Software like – Windows (till date all released flavor), Apple Mac (till date all released all flavor), Firefox, MS Office, JAVA, VPN, Open-office, Windows Update, and Antivirus Software.
 Configure e-Mail client like- Thunderbird, MS Outlook, Outlook Express etc.
 Responsible for all Desktop and Network related issues.
 Generating leads in sync with the organizational requirements
 Maintain the firewall and security policies
 Setting up new users accounts and profiles and dealing with password issues within Active Directory, Added, maintained and removed objects within Active Directory
 Installing Operating System Windows XP, Windows Vista, Windows 7,Windows8 or Windows8.1 and Mac Os 10.5,10.6,10.7.lion,
 Responsible for diagnosing & resolving hardware, software & end users problems
 Monitor server
 Install, upgrade, support and troubleshoot Windows Server.
 Requesting and coordinating vendor support
 Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network
 Configuration and troubleshooting of Wireless Router (Linksys, Net gear, Motorola).
 Managed of Windows Active Directory Server 2008, 2012.2003
 Managing the Software Licenses, upgrades and patches to provide required software development and quality testing experiences and environment.
 Handling all issues regarding Networking, Hardware, IT Security & others IT related.
 Mange Software licenses and AMC
 Mange VOIP Services
 Time to time Knowledge Transfer/Training between IT Staff and other Users


WWW Communications Ltd

Sysnet Global Technologies

Technical support Engineer,(April 2008 to Nov 2009)

Costumer Support Engineer,(April 2007 to March 2008)
_________________________ Education & Training _________________________

National Institute Of Management — PGDM
Post Graduate Diploma In Information technology-2008
Delhi University- Graduation
Bachelor Of Arts-2003
Microsoft Certified Professional (MCP), 2003
Diploma in Hardware and Networking (A+, N+, MCSA, CCNA, SuSe Linux) from Institute of Network Technology in 2006

_________________________ Personal Details _________________________

Name: Rajkumar Puri
Address: 317 Gali Mistrai Hazra Singh Moga (Punjab)
Date Of Birth: 12-09-1980
Email ID: rajkumarpurip@gmail.com
Nationality: Indian
Passport No: L5066527
Visa Status: Visit Visa Valid till 24th August
Contact NO: 971-566415897


Dear Sir / Madam

I am Graduate & also completed Post Graduations Diploma in Information Technology form National Institute of Management in 2008. Technical qualification :- Microsoft Certified Professional (MCP) in Windows 2003 & Diploma in Hardware and Networking (A+, N+, MCSA, CCNA, SuSeLinux) from Institute of Network Technology in 2006.

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Listing ID: 61455d5799ac8ac4

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