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AED 4,500

IT Support

  • First Name: Hashim
  • Last Name: TK
  • City: Riyadh
  • Country: Saudi Arabia
  • Phone No: 0096655081483
  • Education: Diploma in Computer Engineering
  • Field of Study: Computer / IT
  • College or University: JDT Polytechnic College
  • Time Period: 30 days
  • Job Title: IT support Technician
  • Listed: August 23, 2015 5:41 am
  • Expires: This ad has expired

Work Experience

Prince Sultan Bin Abdulaziz
Humanitarian City Riyadh, Saudi Arabia
IT Support Technician Sep 2013 - Present

The Humanitarian City is a 400-beded JCI and CARF accredited Rehabilitation Hospital and Medical Center. One of the projects of the Prince Sultan Bin Abdulaziz Al Saud Foundation.

Duties:
 Provide day-to-day IT support for users and applications
 Performed off hour help desk support through ITSM (BMC footprint) and IT Helpdesk calls
 Day to day administration in support of the help desk and operations teams for applications
 Hospital information System (HIS) TPS printing support
 Resolving & reporting on desktop & infrastructure problems
 Provide a second and third level service desk function to an agreed SLA
 Creation and deletion of User accounts from AD
 Installation and Troubleshooting of IT peripheral devices.
 Configuring and Managing Exchange server and outlook
 Proxy server configuration and administration like squid, cyboroam and ccproxy
 Responsible for updating and maintaining IT Asset Inventory
 Installation, Configuration, and Trouble shooting of LAN / WLAN connections.
 High-level troubleshooting; replacing failed hardware and addressing system problems; tracking system capacity (CPU, memory, disk space, etc.) and reporting/correcting any issues; installing software upgrades and security patches, and monitoring for intrusion signs.

 AWH Engineering College Calicut, Kerala-India
Instructor in Computer Science Aug 2008 - Aug 2013

AWH Engineering College is a one of the premier Engineering Institute in Kerala, India. AWH engineering college, approved by AICTE, New Delhi and affiliated to University of Calicut commenced its activities in 2001.It offers 6 branches of Engineering Technology Courses
at bachelor degree level.

Duties:
 Administration, Installation and maintenance Linux systems and Server
 Resolving problems in Software, Hardware and Networking.
 Maintaining Internet Connections, Local Area Network (LAN) and Wireless LAN (WLAN).
 Instructing Engineering students during practical session.
 Configuring and administering of NIS,SAMBA,NFS in Red Hat Enterprise Linux 5

 Hassoun Traders India Pvt Ltd Malappuram, India
Hardware Engineer May 2006 - Aug 2008
Hassoun Tradesrs India Ltd.is a Premier Distribution and IT Services and Solutions Company. It has one of the largest sales & distribution network in the country and provides value added distribution for partners including last mile connect and support in marketing and promotions for Telecom, IT and Consumer Electronics products.

Duties:-
 Computer Assembling and Troubleshooting
 Service on AMC Contract, Onsite etc.
 LAN, Broadband Implementation
 Installing the OS and other required software.
 Configuring ADSL modem and establishing internet connectivity.

 K Darul uloom English school Malappuram,India

System Administrator II June2005 – May2006

The school is affiliated to the Central Board of Secondary Education (CBSE), New Delhi and Recognised by Kerala Govt Ministry of Education and is widely recognised as an institution of unparalleled academic standards and excellent co-curricular trainings

Duties:
 Server Administration in Windows 2003/Linux.
 Active Directory configuration and administration
 Installation, Configuration and Troubleshooting of Windows 2003/XP
 Troubleshooting PC and IT related equipments to resolve the issues.
 Resolving the networking issues and maintaining it regularly.
 Installation and Configuration of Broadband Internet Connection using ADSL Modem
 Installing, Configuring & troubleshooting operating system and Software applications.

Description

IT professional with more than 9 years of experience. Emphasizing System administration, Technical support, and Network Administration. To achieve a career which brings out capabilities and technocrats in me, which presumes the firm’s progress.

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Listing ID: 65155d95d1699a0f