- First Name: Mark Ian Joseph
- Last Name: Acedillo
- City: Dubai
- Country: United Arab Emirates
- Phone No: 0505695755
- Education: IT/ Customer Service
- Field of Study: BSIS
- College or University: Divine Word College of Calapan
- Time Period: 2009-2013
- Listed: August 18, 2015 8:31 am
- Expires: This ad has expired
ACEDILLO COMPUTER SHOP AND IT SERVICES
OWNER - APRIL 2013 – MAY 2015
* Managing and running family business
* Laptop and Desktop repair and other devices
* Provide desktop games, typing and computer aided design services
CENTER FOR INTERNATIONAL TRADE EXPOSITION AND MISSION, PHILIPPINES
ON THE JOB TRAINEE - OCTOBER 2012 – JANUARY 2013
* Computer assembly and maintenance
* Hardware and Software installation and troubleshooting
* Printer Management System and File Server configuration
* People support and IT ServiceDesk
V MOBILE BUSINESS CENTER CALAPAN ORIENTAL MINDORO
MOBILE MERCHANDISER - MAY 2010 – SEPTEMBER 2012
* Maintaining and providing comprehensive product information to customer
* Understanding and demonstrating product support and customer service
* Displaying good listening skills to identify customer needs
* Replenish stocks and maintain high standards of merchandising by ensuring we had a good attractive display and correct price.
* Working closely with sales team to achieve personal and department/store objectives.
Knowledgeable on diagnosing computer hardware, software and peripherals.
Proven ability to determine answers and solutions quickly.
Highly skilled in providing information regarding products and services of the company.
Able to multitask and work well under pressure.
Maintain customer records by updating customer’s account information.
Recommend potential products or services to management by collecting customer information and analyzing customer needs.