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AED 9,000

IT/Network/Desktop Support Engineer

  • First Name: Naveed
  • Last Name: Hassan
  • City: Abu Dhabi
  • Country: United Arab Emirates
  • Phone No: +971-56-8193371
  • Zip/Postal Code: 43649
  • Education: BS(CS)
  • Field of Study: Computer Science
  • College or University: PIMSAT, Lahore
  • Time Period: 1 month
  • Job Title: IT/Network/Desktop Support Engineer
  • Listed: August 23, 2015 4:28 pm
  • Expires: This ad has expired
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Work Experience

NAVEED HASSAN
Contact No.(s): +971-56-8193371
Email: hasan702@gmail.com, Skype: naveed.hassan381

As a qualified IT Professional with an exceptional track record in managing Network for diverse Telecom setups, as well as hands on technical expertise in the same, seeking a Network Professional position with a dynamic organization to apply accrued skills in contributing towards the achievement of tangible and intangible organizational objectives.

• Cisco Certified Network Associate
• Microsoft Certified IT Professional
• Optical Fiber Transmission & Communication System
• Managing any kind of IT infrastructure / Technical Support
• Cisco Routers & switches configuration with different protocols
• Technical & Network Support
• Proficient in LAN/WAN Technologies
• Installation & Configuration of MS-Windows Series
• Installation & Configuration of MS-Server 2003, 2008, DHCP, DNS, FTP, ISA Server
• Strong in Software & Hardware Installation & Troubleshooting.
• Working experience in Optical Fiber system, ODF, media converter
• Experience on Fusion Splicing Machine, OTDR for fault diagnose
• Field experience on FTTH (Fiber to the Home)
• Depth Knowledge of PSTN infrastructure, Packet Switching, Circuit Switching
• Served as Network Engineer in the Largest Telecom Organization of Pakistan. Accustomed to work in a team. Proven problem diagnosing abilities and troubleshooting skills.

2008 BS(CS) with 3.10 CGPA
PIMSAT, Lahore
2003 D.A.E (Computer Technology) with 1st Division 70.00%
Pak Polytechnic Institute, Lahore
2000 Matriculation with 1st Division 70.00%
Govt. M.C High School, Okara

• Optical Fiber Transmission & Communication System
Pakistan Telecommunication Company Limited, Lahore
• Microsoft Certified IT Professional (MCITP Certified)
• Cisco Certified Network Associate (CCNA Training)
National Engineers Training Services, Lahore
• Microsoft Certified System Engineer (MCSE Training)
National Engineers Training Services, Lahore
• Diploma in Computer Science (DCS)
Nobel Institute of Computer Science, Lahore
• Diploma in Graphic Designing (DGD)
Nobel Institute of Computer Science, Lahore

Date of Birth 17-10-1984
Domicile Punjab
Nationality Pakistani
Marital Status Married
Driving License UAE & Pakistan
Organization Special German Electro-Mechanical L.L.C (Abu Dhabi)
Designation IT Coordinator
Duration May 2015 – Present
Job Description
• Handling escalation independently and ensuring that such incidents should not happen in future
• Periodic preventive maintenance audits for desktops and keeps record of the same and send it to EUS Tower Leads on monthly basis.
• Managing the Symantec Endpoint Antivirus Support for Lease Line to all User PCs.
• Managing the User PCs in Domain or not, & providing the rights & permissions on server, Enforce security policies and keep environment up to the company standard.
Installing the Windows Software’s, Network Printers, Scanners, & all eureka Forbes standard software’s etc.
• Maintaining the Printers, Desktop, Laptop, Scanner etc. for the user will not suffering any problem with that Hardware’s.
• Installation, Integration, Configuration, and proper support of Active Directories based on Windows Server 2003 & 2008 R2.
• Installation, Configuration and Troubleshooting of Domain Controller.
• Configuration and troubleshooting of DNS and DHCP server.
• Backup of Active directory, Windows server backup.
• Installed software, patching, upgrading and maintenance of operating system.
• Support and maintain end user requirements, including troubleshooting, account maintenance and training.
• Implementing backup and restore strategy.
• Working based on tickets and Creating change request using Change Management tool (Co-Desk tool)
• Managing Backup of all the servers using Windows 2003 NTBACKUP
• Working on Tickets as per SLA basis to meet customer requirements
• Supporting all Vendor Engineers across India for L2 Desktop calls.

Organization University of Health Sciences, Lahore
Designation Assistant Manager Networks
Duration April 2012 – November 2014
Job Description
• Installing the Windows Software’s, Network Printers, Scanners, & all eureka Forbes standard software’s etc.
• Maintaining the Printers, Desktop, Laptop, Scanner etc. for the user will not suffering any problem with that Hardware’s.
• Installation, Integration, Configuration, and proper support of Active Directories based on Windows Server 2003 R2.
• Installation, Configuration and Troubleshooting of Domain Controller.
• Configuration and troubleshooting of DNS and DHCP server.
• Backup of Active directory, Windows server backup.
• Installed software, patching, upgrading and maintenance of operating system.
• Support and maintain end user requirements, including troubleshooting, account maintenance and training.
Organization Pakistan Telecommunication Company Limited
Designation Team Lead (Broadband Support)
Duration Jan 2008 – April 2012
Job Description
• Working in Optical Fiber transmission system ODF, ONU’s, MSAG.
• Designated official responsible to the top management for all functionality associated with the Technical Support Departments (Broadband Services)
• Design, deploy and installation of Optical Fiber Network
• Monitor & follow up the trouble tickets
• Deploys, tests and optimizes network services
• Responsibility for configuration management and overall operational readiness of network systems especially environments with multiple operating systems and configurations, and provides troubleshooting and fault-finding services for network problems
• Provide Technical Support of Broadband services
• Technical Support of IPTV & EVO Wireless Broadband Services
• Analysis the Network Outages
Organization Al-Ummat Telecom (Pvt.) Ltd.
Designation System Engineer
Duration July 2007 – Jan 2008
Job Description
• Design, installation, repair and service of computers and related equipment
• Provide software and hardware support for internal users
• Configuration and deployment of Network Infrastructure
• Maintenance, tests and optimizes network and system devices
• Troubleshooting of complex network problems and monitoring of system performance
• Maintain the Network Security Rules and implement the Security policies
• Analysis of Network and system performance
Organization Comcept (Pvt.) Ltd.
Designation Assistant Customer Support Engineer
Duration July 2004 – July 2007
Job Description
• Working on GSM & CDMA Payphone Networks
• Working on PSTN Network for Commercial
• Troubleshooting of CMS (Call Management System), PMS (Payphone Monitoring System) and NMS (Network Management System)
• Provide software and hardware support in regional office
• Working on different LAN Topologies
• Backup support with repairing team
• Remote Assistance to remote users
• Conduct the trainings for Comcept Clients
Organization K.B Printers
Designation Network Admin
Duration July 2003 – June 2004
Job Description
• Maintenance of System devices, and different hardware equipments
• Software Installation, hardware Installation
• Fault diagnose and troubleshooting

Description

As a qualified IT Professional with an exceptional track record in managing Network for diverse setups, as well as hands on technical expertise in the same, seeking a Network Professional position with a dynamic organization to apply accrued skills in contributing towards the achievement of tangible and intangible organizational objectives.

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Listing ID: 55655d9f48523f77