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Job Application for Customer Service Representative

  • First Name: Ryan John
  • Last Name: Cabaneros
  • City: Abu Dhabi
  • Country: United Arab Emirates
  • Phone No: 0566116442
  • Education: Bachelor of Science in Business Administration
  • Field of Study: Management
  • College or University: Colegio De San Juan De Letran, Philippines
  • Time Period: 2000-2005
  • Job Title: Customer Service Representative
  • Listed: August 24, 2015 8:05 pm
  • Expires: This ad has expired

Work Experience

Customer Service Representative
Expert Global Solutions (former APAC Customer Service Inc.) - Muntinlupa City, Philippines
December 7, 2007 to July 15, 2015

DUTIES:
• Take in calls to assist dentists or patient’s concerns about dental insurance
• Give information about patient’s eligibility and benefits
• Review or make changes to client’s accounts
• Process dental claims in behalf of the patients
• Handle grievance, appeal and complains of the caller
• Provide a list of accredited dentist

Collections Officer
American International Group Inc. (AIG) - Pasig City, Philippines
October 2007 – December 2007

DUTIES:
• Contact debtors by phone
• Review client’s accounts and their ability and willingness to pay their credit card
• Follow up and collect all overdue and delinquent customers
• Recommend legal actions to be taken for outstanding accounts

Sales Representative
Stream (former E- Telecare) - Muntinlupa City, Philippines
October 2006 – February 2007

DUTIES:
• Sell mobile phones and postpaid plans to customers
• Work with customers to find what they want and ensure a smooth sales process
• Obtain orders and process new accounts
• Keeps management informed by submitting sales report weekly
• Recommends product upgrade
• Resolve customer complaints by investigating problems, developing solutions and making recommendations to management

Property Consultant
Empire East Land Holdings Inc. - Makati City, Philippines
February 2007 – May 2007

DUTIES:
• Accompany clients to property site
• Prepare documents such as representation contracts , purchase agreements and closing statements of the property
• Interview prospective clients
• Coordinate appointment to show condominiums to prospective buyers
• Promote sales of properties open houses and participation in multiple listing services
• Investigate client’s financial and credit status in order to determine eligibility for financing the property

Property Consultant
Filinvest Land Inc. - Muntinlupa City, Philippines
November 2005 – February 2007

DUTIES:
• Arranging advertising to promote the property
• Sending out details of new properties on the market to the people on the database
• Accompany clients to property site
• Prepare documents such as representation contracts , purchase agreements and closing statements of the property
• Interview prospective clients
• Coordinate appointment to show property to prospective buyers
• Promote sales of properties open houses and participation in multiple listing services
• Investigate client’s financial and credit status in order to determine eligibility for financing the property

Description

I earned my bachelor’s degree at Colegio San Juan De Letran, Manila Philippines in 2005 with a Bachelor’s degree in Business Administration major in Management. I’ve worked as a property consultant for various companies in the Philippines and have been in the customer service industry for almost 8 years. I resigned last July 15, 2015 from my previous company and decided to travel to the UAE to be able to find a job that would fit my qualifications and experiences.

As an active person in various activities, I have the opportunities to lead, initiate and manage as well as developed the ability to work with people with different level and social backgrounds. This also allowed me to gain valuable working knowledge.

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Listing ID: 93755db78f060adf