- First Name: Mary Jane
- Last Name: Almomani
- City: Sharja,
- Country: United Arab Emirates
- Phone No: +971505784071
- Education: Computer Science Technology
- Field of Study: Programming
- College or University: INFOTECH, Information Technology of Arts & Science
- Time Period: 2000 to 2002
- Job Title: Sales Associate/Cashier/Call Center Associate
- Listed: August 23, 2015 12:36 pm
- Expires: This ad has expired
May 2013 – May 2014 TOP TEN GENERAL TRADING LLC-Sharja, UAE
• Greeting each customer into the store in a warm manner.
• Provide to the customer with detailed merchandise information advice.
• Served multiple customers, discovered their needs and made recommendations to generate sales.
• Communicate effectively.
• Merchandise, stocked and replenished the selling floor constantly.
• Meeting high standards of display and visual merchandising.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Being vigilant at all times against theft and stock damage.
• Assisting customers in locating items and try on or fit merchandise.
Mary Jane D. Almomani Curriculum vitae Page 2
Aug 2011 – Feb 2013 SFC GROUP COMPANY- Abu Dhabi, UAE
Sr. Call Center Associate
• Doing outbound calls routing them in follow up with customers problem.
• Answer all incoming calls professionally from multi-line switchboard; enter customers information into system and process orders, form and application.
• Provide customers with product and service and respond to customers inquiries.
• Handle and resolve customers complaints.
• Have knowledge in some particular areas in Abu Dhabi, Dubai and Sharja.
• Responsible for training a newly joined staff.
• Offers and promote new products; suggest additional items.
• Acquired and developed basic selling skills needed to achieve daily and monthly target.
• Responsible for monitoring the status of the deliveries and providing feedback to the customers.
• Meet all the additional tasks identified by the company management and successfully perform managerial duties during managers absence.
Feb 2007 – Aug 2011 SFC GROUP COMPANY- Dubai, UAE
• Received payment by cash, check, credit & debit cards or vouchers.
• Issue receipts, refunds, credits or change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
• Maintain clean and orderly checked areas.
• Handling cash accurately correct.
• Preparing daily sales report and bank cash deposits.
• Assist all customers (on the phone and in-person) with basic dealership information.
Jan 2004 – May 2006 SM DEPARTMENT STORE-Manila, PHILIPPINES
• Provide high standard of customer service with detailed merchandise information and advice.
• Greet customers and ascertain what each customer wants or needs.
Mary Jane D. Almomani Curriculum Vitae Page 3
• Recommend, select and help locate or obtain merchandise based on customer needs and desires.
• Ensuring all stocks is clearly and correctly priced.
• Adhere to Health and safety regulations and maintain a safe working environment.
• Customer oriented and team player.
July 1997 – August 1999 ORORAMA MEGA CENTER
Cagayan de Oro City, PHILIPPINES
• Greet customers in a calm manner.
• Responsible for punching the order in POS and performs cashiering operations.
• Prepare daily sales Report.
• Checking and replenishing stocks on displays.
• Maintain a tidy till point.
• Able to build a positive rapport with staff.
• Assist customer with their complaints and question.
• Good interpersonal skills.
I am Ms. Mary Jane D. Almomani and currently looking for any job position as Sales Associate, Cashier, Call Center Associate and Customer Service. I am confident that my skills and experience could make a great contribution in your company. Please allow me to highlight my skills and competencies as they relate to your job requirements.
• Eight years wide-ranging experience as a Customer Service, Call Center Associate, Sales Associate and Cashier in a fast-paced work environment.
• Excellent verbal and written communication skills used to successfully develop to communicate the different type of customer.
• Recognized as a resourceful problem-solver who is able to efficiently collect and analyze information to find workable solutions.
• A hard worker who has built confidence and trust at all levels.
• A committed team member who is known to go the extra mile.
• A quick learner and a great team player.
• A flexible and can work without supervision.
I have enclosed my Curriculum Vitae to provide more information on my skills and experience. I would appreciate the opportunity to discuss my qualification for this application in a greater detail with you in person at your earliest convenience.
Thank you for your review and consideration.
Mary Jane D. Almomani
Qasimia 3 bldg. King Faisal St., Sharja, UAE Visa Status: Husband Visa
Mobile No. +971 505784071 Email: email@example.com