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AED 5,000

Looking for an Information Technology related job

  • First Name: Arian
  • Last Name: Panlilio
  • City: Jafiliya
  • Country: United Arab Emirates
  • Phone No: +971 56 345 2373
  • Education: Bachelor's Degree
  • Field of Study: Bachelor of Science in Computer Science
  • College or University: Holy Angel University
  • Time Period: April 18, 2009
  • Listed: August 25, 2015 6:24 am
  • Expires: This ad has expired
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Work Experience

Reservations / Marketing / Customer Support / I.T / Photoshop Editor / Back Office Data Input (Accounts)
Global Innovations ‘GoDubai.com
January 1, 2015 – Present
Duties & Responsibilities
• Everyday providing pleasant and best customer services to our guest, from their whole stay here in Dubai.
• Reserving slots from the suppliers regarding tours once it has been approved by the guest on which tours they will have.
• Doing marketing on our online advertisement through our website which is godubai.com, from dining to education and beauty & wellness.
• Handling online chat to deliver maximum customer service for our guest that is coming from other country.
• Assisting in technical terms in the office, from computer troubleshooting, network configures software installation.
• Editing and optimizing pictures that are being uploaded on our website for tours and marketing section.
• Encoding records at back office for file management.

Technical Customer Service Representative (Microsoft Partner Network)
Arvato Bertelsmenn Company Clark Pampanga, Philippines
February 3, 2014 – July 3, 2014
Duties & Responsibilities
• Providing technical support for customers calling in regards on troubleshooting their Microsoft products.
• Assisting managers, colleagues and new staff for training and guidance in compliance to company rules and standards of protocol.
• Keeping an organized and systematical track of customer’s appointments, information and special requests to fully assure that satisfaction is met.
• Experience with windows server and pc troubleshooting set up and maintenance.
• Analyzing industry trend and demand.

Technical Customer Service Representative (UPS Logistics World Ship)
Expert Global Solution Cark Pampanga, Philippines
August 5, 2013 – January 29, 2014
Duties & Responsibilities
• Maintenance with Oracle server and database.
• Coordinated data verification and manage data sheets for multiple cycles.
• Technical assistance to customer and fellow staff when navigating UPS application called Worldship.
• Daily reports and summaries are done in a timely manner for upper management to do a final check on consistency of service.
• Providing world class service and resolving customer concern at a very minimal time.
• Improved efficiency and a safe work place by conducting daily team meetings prior and ending of each work shift.

Technical Support Representative (Microsoft PC Safety Technical Support)
Sutherland Global Services Clark Pampanga, Philippines
October 5, 2009 – May 18, 2013
Duties & Responsibilities
• Virus removal and repair of computers registry when corrupted.
• Support in monthly reconciliation of backed data and payment system.
• Analyzing the symptoms and cause of a certain hardware or software issue and providing quick resolution.
• Helping customer to maximize their computer safety against hackers and viruses by installing and updating any software.
• Also offers Microsoft software to make their computer full compatible with all Microsoft products.

Retail Sales Coordinator (Working Student Part time)
Abenson, Inc. Angeles City Pampanga, Philippines
May 2007 – July 2009
Duties & Responsibilities
• Welcomes customer by greeting them; offering them assistance and escorting them to the displayed products.
• Serves customer by providing information about the products and helping them make selection through suggestions and opinions.
• Helps process payments by creating customer records, listing product details, totaling purchases, tender to be used and then assisting customers to the cashier’s counter.
• Responsible for daily checklist inventory and requisition of stock while monitoring the most saleable products.
• Accountable for the achievement of monthly sales target.



Subject: Job Application

Dear Sir and/ or Madam,

I’m writing in correspondence of the job position your company has recently hiring. I am a highly motivated individual with strong desire for continued self improvement. With confidence I believe that my education, skills and experience have prepared me to work for this position. From various task and deadlines to meet my areas of expertise range from but not limited to customer service support, technical support, graphic designing, computer networking, software and hardware installation along with strong troubleshooting. I also had experience when it comes to food and beverage hospitality and customer service. My verbal and written communication skills are also a plus in regards to Sales and billing.

In addition, you will find me a well organize, punctual and detail oriented person. I drive on new challenges and my innovative approach to systems and improvement, along with my desire to learn, will prove to be an asset to any employer.

It would be a great honor for a considerate review of my CV. For any other details and inquiries please feel free to contact me at your earliest convenience.

Kind regards,

Arian Panlilio

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Listing ID: 42755dc09ef7cd73

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