- First Name: Owen
- Last Name: Celestino
- City: Dubai
- Country: United Arab Emirates
- Phone No: +971559250898
- Education: Bachelor of Science
- Field of Study: Information Technology
- College or University: University of the East-Caloocan
- Job Title: Information Technology
- Listed: August 23, 2015 3:25 am
- Expires: This ad has expired
XML Operator-Press On Inc
Duties and Responsibilities:
• Daily quality control of newspaper and magazine using XML-based software.
• Working with the Team Supervisor and other members of the team to ensure that quality levels are achieved.
• Ensuring that all titles required to be processed are completed on time and with utmost quality.
• Cater to important issues being escalated internally and externally and provide feedback and recommendations as necessary.
• Communicate with appropriate department on issues that need attention.
Customer Service-Lamco International
Location: Ortigas, Philippines
November 2010-May 2011
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
To obtain position in the field of Information Technology and harmonize with a team of experienced professionals for my individual as well as corporate development.