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  • First Name: MOHAMED
  • Last Name: NOSSEIR
  • City: dubai
  • Country: United Arab Emirates
  • Phone No: 00971566722710
  • Zip/Postal Code: 0000
  • Education: BACHELORS DEGREE IN MANAGEMENT OF INFORMATION SYSTEMS
  • Listed: August 31, 2015 4:20 pm
  • Expires: This ad has expired
Mohamed Pic

Work Experience

Mohamed Taysir Nosseir
B.Sc. Business and Management Information System
E-mail: eng.mohamedtaysir@hotmail.com
Tel. [Mobil]: (+971) 566722710
(+2) 01223309810

PERSONAL INFORMATION

Name : Mohamed Taysir Nosseir Date of Birth : 14th Nov.1978
Place of Birth : Cairo – EGYPT. . Marital Status : Married
Nationality : Egyptian Military Status : Exempted
E-mail : eng.mohamedtaysir@hotmail.com Tel. [Mobile] :00971566722710
Home Address : Dubai Sports City , Dubai
Visa status : Having UAE residence visa
Driving : Having UAE Driving License and international driving license

EDUCATION

Bachelor of Science November 2003
Cairo Higher Institute for Computers Information and Management – Helipolis Golf – Cairo – Egypt .
Bachelor of Science in Business and Management Information Systems
• Graduation Grade Point 1.76 - Good.

CERTIFICATES

• Certified Wireless Network Administrator (CWNA).
o Administrating enterprise class wireless LANs including Planning - Implementing – Maintaining Routing – Remote Access – Security infrastructure and Server Availability.
• Microsoft Certified Systems Engineer (MCSE)
o Including Planning - Implementing – Managing – Maintaining a Microsoft Windows Server 2003 Network infrastructure.
• Microsoft Certified IT Professional (MCITP)
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Network Professional (CCNP)
• Information Technology Infrastructure Library (ITIL)

WORK EXPERENCE

GROUP-PC -- COMPANY Nov 2014-Present
IT PROJECT MANAGER

Lead planning and implementation of projects. Participate in the design and testing phases. Facilitate the definition of project missions, goals, tasks, and resource requirements
Create, maintain, and grow Cloud infrastructure to ensure that company clients can maximize their productivity. Maintaining software distribution infrastructure, protect life-cycle management, the End point protection/security suite and backups (server/users). Through the following responsibilities:

• Creation and maintenance of complex Cloud system ,installation of zero client server
• Constantly reassess and improve Cloud infrastructure
• Work with Cloud development group to support their current and future needs
• Perform system monitoring, verifying the availability and integrity of all servers, systems and key processes
• Perform security monitoring to identify possible intrusions and prevent security breaches
• Perform regular backups
• Plan and deploy new feature roll-outs
• Create and Maintain Cloud Protocols
• Evaluate processes and products, making well-documented recommendations
• Evaluating security concerns and working with both internal and external resources for resolution
• Identify, research, and resolve issues for customers using software package, utilizing available informational resources
• Act as lead for web hosted support requests
• Connectivity
• Printing
• Interfaces
• FTP
• Group Policy
• Customer notification of unscheduled outages and maintenance windows
• Prioritize and resolve problems as they arise and notify management of potential problems, as necessary, pertaining to software and network functionality, customer relations, company documentation and internal processes/regulations
• Ensure complete customer satisfaction by recognizing potential or actual customer complaint situations, and take appropriate action or follow-up until resolved
• Evaluate realistic infrastructure growth and performance forecasting based on operational trending analysis (Capacity Management/Planning) Lead planning and/or implementation of projects. May.
• Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management.
• Manage project budget and resource allocation.

I MANAGE PROJECTS HELD IN THE FOLLOWING COMPANIES:

• Egypt Free Shop Company (EFSCO) (GOVERNMENT) Egypt
The project include 250 zero cloud in complex cloud system
• Sweets factory in Alexandria
The project includes 50 zero cloud
• Pharmacy group Egypt
The project include 100 zero cloud

ITU ---- International Telecommunication Union
DWTC DUBAI (MULTINATIONAL) Nov 2012 – Oct 2014
IT TECNICAL SUPPORT ENGINEER

I was a member of the team supporting the ITU (International Telecommunication Union) global events held in DWTC (Dubai world trade center DWTC) From the start till end
This position is responsible for providing operational and technical support for the ITU staff, all the clients attending the events including:
• Installing , diagnosing , repairing, maintaining, and upgrading all hardware and equipment whilst ensuring optimal workstation performance and minimal down time. troubleshoot problems in a timely and accurate fashion, and provide end user training and assistance where required
• Installation, management, maintenance, and troubleshooting of the all hardware and software, new laptops ,printers ,I pads setups, upgrade , ,networks ,switches platform equipment, application servers and service provider interconnections
• Perform regular monitoring of the clients Telephony Network and ensuring performance optimization Installation, configuration, testing and support of Mediacoms VoIP system from a call processing perspective, including verification that individual VoIP components are operating in accordance with their respective product specifications as well as testing of the end to end telephony system for operational readiness.
• Receive and record technical and/or application support/ Service requests from end users.
• Provide investigation, diagnosis, resolution and recovery for hardware/software problems
• Provide initial assessment of urgency and business impact on all support calls
• Record incident resolutions in the Help Desk tool

PEPSICO – EGYPT (MULTINATIONAL) Jan 2010 – Oct 2012
IT SYSTEM ADMIN /SERVICE DESK SUPPORT

• Support HQ 700 user Desktop, laptop and Network; install many required hardware and software applications Provide technical solutions to technical problems of the following systems:
Word2003-07,Excel2003-07,Outlook2003-07,Powerpoint2003-07,Visio2003-07,Project2003-07,windows7, Windows XP , Windows Vista, VPN Crac , Grac token ,Blackberry phones ,Windows Mobile based phones ,HP Multifunction Printer usage , Remote access ,Share point Portal Server ,Microsoft Project Server ,Video Conferencing
• Regular applications installations, configurations, and day-to-day administration., Troubleshoot hardware and software issues as they arise .and resolution within a reasonable
Timeframe .
• Monitor Windows servers for performance issues and stability concerns
Manage Server/Domain/Create client’s user in office
Server support/active directory/ print server access & Printer configuration.
Resolve problems domain/exchange server 2013/server 2012
• •

• Support LANs, WANs, network segments, Internet, and intranet systems
• Maintain or deploy Active Directory – user accounts, workstation accounts, groups, group policy, WSUS (Windows Update), Backup Exec
• Maintain network and system security.
• Maintain system efficiency.
• Troubleshoot problems.
• Make recommendations for future upgrades.
• Monitor networks to ensure security and availability to specific users.
• Evaluate and modify system's performance.
• Maintain integrity of the network, server deployment, and security.
• Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
• Design and deploy networks.
• Assign configuration of authentication and authorization of directory services.
• Maintain and or deploy network servers such as file servers, Print Server, fax server VPN gateways, intrusion detection systems.
• Administer servers, desktop computers, printers, routers, switches, firewalls, software deployment, security updates and patches.
• Perform data backups and disaster recovery operations.
• Setting up and maintaining SQL Server,
• Setting up and maintaining VMs
Maintain logs related to network functions as well as maintenance and repair records.
• Automates routine procedures. Maintains servers, creates monitoring reports and logs, and ensures functionality of links.
• Administer web servers for smooth operations and business continuity
• Maintain hardware inventory with hardware engineer
• Windows licensing
• Research new technology, and implement it or recommend its implementation.
• Escalate IT issues for resolution where appropriate and in accordance with the Helpdesk policy.

Super Jet – Buses Transportation Company (GOVERNMENT) June 2006 – Dec 2009
IT SYSTEM, NETWORK ADMIN

• Networking system with different location: Set all requirements and prepare PC with the proper network devices to communicate with different client to main server.
• Provide technical solutions to technical problems: Worked on technical problem related to PC hardware, software & communication and achieved experience of providing technical solutions within minimum timing (already achieved within the company reasonable ticket smooth booking system operation).
• Prepare Specs and required spare parts for Network system including PC and supporting equipments:
• Build up communication system between Egypt different location offices and Cairo head office server: System already activated through communication between different client (booking offices) and main server through DSL using VPN (Virtual Private Network) system and currently under improvement to use Leased line functioned through MPLS (Multi Protocol Label Switching).
• Solve technical problems and come with technical solutions: Responsible of all communication, Hardware & software problem trouble shooting and provide technical solution.
• Assign security level to deferent client: Assign user Name and password for client with different level of security level based on job requirements.
• Pass training on-site; Provide on-site training on different software (Global booking system, Windows ….. and communication system).
• Member of selection team for network system parts based on technical requirements.

• Public Transportation Company Project (GOVERNMENT) Nov 2003 – June 2006
IT SYSTEM , NETWORK ADMIN

• Build up PC with the required hardware and software applications.
• Provide technical solutions for Hardware, Software and networking problems
• Build up and maintain networking system: Worked on Networking on the head office with all required communication requirement between office PC and server.
Already started project in the company to provide IT Network communicating between deferent locations in Cairo to main head office server to follow up buses performance (Operation, Income and stop timing) also provide a proposal of using GPS (Global Positioning system) to follow up buses routing to cover the governmental traffic rules to avoid penalties.

Training and work experience during college summer vacation

• Scorpion Jan 1999 – Dec 2003
IT Working Experience during summer vacation
• PC Hard ware preparation and software installation
• Worked on supported service for deferent clients: Worked on provide functional supported services (Installation, problem trouble shooting & Repair) for deferent five stars hotels (NOVETEL Airport, PARAMISA Dokki, SAFEER Dokki, SHERATON InterContinental Hergada).

• COMPUE Data June 1998 – Oct 1998
IT Working Experience during summer vacation
• PC Hardware preparation and software (Installation problem trouble shooting and Repair)
• Sales experience on PC components and support equipment.

• Cairo Computer Center June 1995 – Jan 1998
IT Working Experience during summer vacation
• PC Hardware preparation and software (Installation problem trouble shooting and Repair)
• Sales experience on PC components and support equipment

COMPUTER, TECNOLOGY KNOWLEDGE AND EXPERIENCE

• Active Directory, Group Policies, Cloud Infrastructure, Virtualization Tools (VMware / Hyper - V),
• DNS, Load Balancing, MS Windows Server 2008 R2, Process and Network Monitors, Application
• Publishing Agents (2X / Citrix/ Microsoft Publishing), Clustering
• Solid knowledge and strong experience with TCP/IP networking
• Solid Knowledge of Microsoft operating systems (Windows Server 2003/2008/2012)
• Working knowledge and experience with Microsoft Active Directory, Group Policy, and DNS
• Solid knowledge and experience with firewalls,
• Cloud management Microsoft Azure
• Expert on computer hardware and Software (Windows different versions include NT-2000& 2003, Microsoft ……………. )

Solid knowledge and experience in LAN and WAN administration. Knowledge in desktop/laptop hardware specifically with parts replacement and support. Knowledge in supporting HP/Xerox printers, configuring mobile phones (Blackberry, etc), projectors and other IT peripherals. Good knowledge and experience in supporting Microsoft Windows XP, Windows 7, Windows XP network Troubleshooting and other Microsoft desktop applications Working knowledge of Helpdesk tool (i.e., Remedy, Service Now, etc), Software deployment tool (SCCM, Landesk, etc) and Remote support tool (Remote Desktop, Team viewer, etc) Knowledge of Symantec Ghost and Symantec Backup utility

PERSONAL SKILLS AND ABILITIES

• Excellent analytical and problem-solving abilities, Understanding of the organizations goals and objectives
• Effective interpersonal skills and relationship-building skills
• Experience working in a team-oriented, collaborative environment.
• Ability to multitask efficiently, yet prioritize and organize competing work demands.
• Strong customer service and support orientation skills
• Excellent oral, written, and interpersonal communications skills ,Self motivated and directed

LANGUAGES

Arabic : fluent spoken & written.
English : Very Good spoken & written.

INTERESTS AND SPORTS

Traveling, Swimming , Diving, Computer

Description

Dear Hr Team
My name : Mohamed Taysir Nosseir
Bachelors degree in management of information systems I worked as IT project manager in group-pc company (cloud systems) also IT help disk support,system,network admin with 10 years experience in both government,multinational companies in Cairo, Egypt I worked also as IT Help desk support system admin for ITU (international telecommunication union) global project held in DWTC (Dubai World Trade Center ) I have the MCSE ,CWNA ,MCITP,ITIL,CCNP,CCNA certificates Having UAE family resident visa ,UAE driving license
kindly check my attached cv
Thanks
Mohamed Nosseir
+971566722710

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Listing ID: 28455e47ed298cb0

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