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Looking Job in Accounts/ Admin/ Operations

  • First Name: Rekha
  • Last Name: Pandoli
  • City: Dubai
  • Country: United Arab Emirates
  • Phone No: 0527398677
  • Education: MBA
  • Field of Study: Finance & HR
  • College or University: IICT, Lucknow
  • Time Period: 2005-2007
  • Job Title: Accounts
  • Listed: August 20, 2015 11:18 am
  • Expires: This ad has expired
Ph- Rek - Copy

Work Experience

Rekha P.
Operations/Accounting & Admin Management Professional

Mobile: +971527398677 E-mail: rekha.chikku0@gmail.com

 Fortuitously acquired MBA in Finance/HR & B.Com
 Expertise in Operation, Admin & Accounts Management
 Solutions Implementation & Process Improvement
 Payable and Receivables Management Skills
 People Management & Leadership Skills  Ingenuity of Local & International Accounting Procedure
 Vast background in Insurance & Banking industry
 Reconciliation-Budgeting-Cash Flow Management
 Strategic Planning & Business Development
 Goal Driven – Dynamic – Vibrant Personality

Master’s Degree of Business Administration – Finance and HR

Master’s Degree of Commerce

Bachelor’s Degree of Commerce – Costing

Diploma in Computer Financial Accounting

Admin & Accounts Dept – Al Sagr National Insurance Company Psc. Dubai 2012 – Present

Office Administrator & Senior Accountant – Royal Escort Limousine LLC, Dubai 2010 – 2012

Regional Senior Associate (Operations) HSBC Invest Direct, Bangalore 2008 – 2010

Regional Senior Associate (Operations) HSBC Invest Direct, Kochi, Kerala 2001 – 2008

Junior Officer (Operations) Manappuram Benefit Fund Ltd, Trichur, Kerala 1997 – 2001

 Gained 18+ years’ experience within Insurance and Banking industry in domains of Operation, Administration & Accounting Management.
 Accomplished Master’s Degree of Business Administration specialized in (Finance & HR), B.Com and Diploma in Computer Financial Accounting
 Formulate and implemented various processes to effectively assist employee issues and facilitate functional inter-departmental meetings.
 Contributed to present and previous companies in safeguarding finances by preparing accurate financial and accounting reports, ensuring reliability, worthiness moreover conformance with set policy and standards.
 Possess capabilities in providing solutions to complex natured operations issues plus strong commitment to deliver excellent work performance even in difficult and pressurized environment.

Accounting Management
• Handle complete books of accounts independently up to completion including books of transaction, cash, stock, production, AP/ AR, credit settlements, credit control, invoicing and accruals.
• Facilitate accounting and reporting for the insurance, health plans, pension plans, proper maintenance of sub-ledgers and processing of journal entries, assisting in the preparation and review of annual financial statements and balance sheet account reconciliations, acting as point of contact for reinsurance contracts & assist in periodical closing activities.
• Oversee all areas relating to financial reporting, developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial statements
• Carried out tight deadlines and a multitude of accounting activities including general ledger preparation, financial reporting, year-end audit preparation and the support of budget and forecast activities.
• Prepare bank settlement statements and final accounts such as Profit & Loss Account and balance sheet.
• Oversee all general ledger accounts with costing efforts and supporting transaction documents.
• Manage settlements and collections of due account receivable on regular basis including follow-ups.
• Close general ledger, prepare journal entries, balance inter-company accounts, and complete balance sheet reconciliations, review work performed by other employees.
• Ensure the company financial records are maintained in compliance with company policies and generally accepted accounting principles, research accounting issues as required.
• Assisting in completion of the Audi

Operation Management
• Oversee organizational structure, selection and development of staff, planning, budgeting, and related personnel management functions within Insurance, Medicare Part, Benefit and Claims Administration.
• Manage individuals for ensuring timely execution of ongoing client deliverables. Acts as subject matter expert internally and externally, identify process improvements, develop complex reports, and ensure Standard Operating Procedures are up to date. Responsible for pay planning, performance management, coaching, and development.
• Develop, implements, and distributes communication regarding policies, practices and procedures.
• Lead and develop teams responsible for benefit set up, claims adjudication, testing, eligibility, and support of CMS requirements, and delegated activities with the claims adjudication vendor.
• Direct staff on proper service procedures and monitor service levels. Responsible for preparation of reports tracking cost, trends, and initiatives.
• Supervise the teams in creating and maintaining process flows, key performance indicators, forecasting and enhancements.
• Perform Human Resources responsibilities (resolve issues, track attendance, handle personnel issues, performance appraisals and conduct interviews).
• Coach, mentor and train associates and ensures company and division policies are communicated and supported.
• Identify & resolves escalations or complex issues with strong emphasis on associated patterns, trends & root cause analysis.
• Support and provide investigation on regulatory and compliance issues and ensures reporting to management.
• Ensure the service delivery model is being followed by challenging requested custom functionality and offering alternative solutions.

Administration Management
• Act as point of contact on personnel administration and public relations matters; ensure smooth functioning of the department in handling day-to-day transactions.
• Oversee all in house office operations, supervision of employees, track sales team, assist in implementing agency marketing plans and oversee facility and all business operations in accordance with standard business practices.
• Plan and prepare work schedules and assign employees to specific duties. Confer with company officials to develop methods and procedures to increase sales, expand markets and promote business.
• Work and supports the agency principals to define priorities, develops teamwork among members and helps lead the agency in fulfilling its mission of serving the insurance & risk management.
• Identify and analyze risks associated with policies. Minimize risk of financial loss and achieve target budgets.
• Administer company insurance funds that management uses to cover costs such as disability benefits or lawsuits.
• Oversee direct information for claimants. Preside over claims investigations and Review insurance policies.
• Analyze statistical data, such as mortality, accident, sickness, and disability and retirement rates and construct probability tables to forecast risk and liability for payment of future benefits.
• Carry out personnel operations with the support of agency’s HR Consultant in order to maintain compliance.
• Maintain and update the insurance database with current renewal information and insurance certificates.
• Create and maintain electronic and physical centralized documentation files. Adhere to Corporate Insurance Policy and Procedures.
• Provide support and documentation to various Business Units as requested for purposes of negotiations, audit and portfolio acquisitions etc.

Admin & Accounts Dept – Al Sagr National Insurance Company Psc. Dubai
• Effectively manage day to day operations in the office. Handled staff attendance and company payroll and issues.
• Monitoring receivables and payables from other insurance companies.
• Administered Bank reconciliation and reconciliation with other local and International Insurance companies.
• Conducted preparing of claim cheques and passing of Journal Vouchers, preparing different financial reports on requirement of the management for closing works.
• Credit Control and review of customer statements.
• Oversee branch operations in coordination with various departments for maintaining the good reputation of the company.
• Monitored all purchases and requirements and co-ordinate monthly collection targets.
• Managed day to day operations of allocated branches and direct reporting to AGM.
• Scheduled, delegate and review the work of Branch Accountants.
• Conducted performance evaluation of branch accountants on monthly basis and report to the Management
• Administered meeting with branch operations on behalf of the management.
• Prepared weekly and monthly Sales report and submit Monthly Performance Report to the Management
• Direct Reporting to CEO/ AGM.

Office Administrator & senior Accountant – Royal Escort Limousine LLC, Dubai
• Direct reporting to the Assistant General Manager, Finance & Administration. Effectively monitor Accounts Receivables.
• Facilitated Cash-flow and assist the management of funds and preparing various Bank Transfer Orders accordingly.
• Prepared various reports for the quarterly and annual closing process as per the management requirements.
• Administered Bank reconciliation and reconciliation with other local and International Insurance companies.
• Conducted preparing and passing of Journal Vouchers, Credit Control and review of customer statements.
• Carried out Payroll preparation & Leave record, Admin Co-ordination and Fixed asset processing and reporting
• Rendered preparation of Income Statement and Balance Sheet. Monitoring reserve accounts & short-term fund investments and overseeing office Imp rest Management.

Regional Senior Associate (Operations) HSBC Invest Direct, Bangalore/ Kochi, Kerala
• Conducted and attended meeting with customers on behalf of the company. Motivated, controlled and monitored sales persons to achieve their targets.
• Supervised back office operations in branches (Stock and Share Division). Formulate periodical review of KYC Forms.
• Oversee branch operations in coordination with various departments for maintaining the good reputation of the company.
• Prepared weekly and monthly Sales report and submit Monthly Performance Report to the Management
• Oversee Pay-In and Pay-Out, verifying & clearing customer’s accounts, report, preparing MIS.
• Managed Cash and Bank accounts, Checking vendors payments, etc. and meet the customers and satisfy them with good services as and when necessary.
• Developed and implement various processes to effectively assist employee issues and facilitate functional inter-departmental meetings. Conducted periodical training and orientation sessions.

Other Experience:
Junior Officer (Operations) Manappuram Benefit Fund Ltd, Trichur, Kerala

 Proficient in MS Office (Word, Excel, PowerPoint, Tally, Email applications & Internet).
 Adept with MIS reporting system

Nationality : Indian
Date of Birth : 24th Nov 1976
Marital Status : Married
Visa Status : Employment (Transferable)
Driving License : UAE & Indian Driving License
Languages : English, Hindi, Tamil, and Malayalam
Reference : Available upon request


Dear Hiring Manager,

Realizing the need of an organization to remain competitive despite of dire market scenarios, it is imperative for management to hire professionals who can deliver outstanding results. Considering my work experience, I am confident that I have the skills and talents to become part of your team. Enclosed is my resume for your review.

My experience encompasses vast background in Business Operation, Administration, Human Resource and Accounting Management.

I will be pleased to meet with you to explore how my skills could best meet your needs. Please feel free to call me at your most convenient time to discuss possibilities of working together.

Thank you and I am looking forward for a positive response from your side.


Rekha P
Mob: + 971527398677
Email: rekha.chikku0@gmail.com

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Listing ID: 13655d5b76ba011f

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