- First Name: Musathick
- Last Name: A
- City: Dubai
- Country: United Arab Emirates
- Phone No: 971568592117
- Education: Master of Computer Applications
- Field of Study: MCA
- College or University: Sree Amman Arts & Science College
- Time Period: 2010 - 2013
- Job Title: Admin / System Executive
- Listed: September 7, 2015 8:15 am
- Expires: This ad has expired
Company Name : Styles India Pvt Ltd
Duration : From Jan 2013 to April 2015
Role : Administration / System Executive
We are one of the leading sellers for the world’s leading online shopping sites like Amazon, Snapedeal, Ebay, Flipkart, Shopclues, Etailindia. Responsible for maintaining/updating the stock details for one of our foreign website(ishoptheworld).
I am the first point of contact for all the customer queries that is pertaining to all kinds of the products. Providing technical support to the end users related to the products and systems.
Handling SEO operations like link building, content writing.
Will also monitor and track service calls, provide call status updates at regular intervals and communicate status to customers.
Timely escalation of incidents to higher level when required.
Answers phone calls and responds to electronic chats from customers, resolution, continual service improvements.
Interacting frequently with the customers in order to build a good rapport with the current and future customers.
Good communicator with the customer’s.
Maintaining the user’s database up to date.
Warehouse Maintenance & Stock Updates.
As a direct seller, having good experience in facing direct customers; handled all levels of customers.
I have 2 years 4 months experience in the Admin/System Executive.And also i did the network engineer course.