- First Name: Michelle Lyn
- Last Name: Madrid
- City: Sharjah City
- Country: United Arab Emirates
- Phone No: 0555673312
- Education: Electronics Communication Engineering technology
- Field of Study: Engineering
- College or University: Mariano Quinto Alarilla Polytechnic college
- Time Period: 2 years
- Job Title: Customer Service
- Listed: August 22, 2015 7:28 pm
- Expires: This ad has expired
Position: CUSTOMER SERVICE/CASHIER
Company : AL SAFEER GROUP OF COMPANIES
Address : SHARJAH UAE
Duration: July 30, 2013 – Present
Fields of Responsibilities:
• Attracts potential customers by answering products and services questions; suggesting information about the products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves products or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and Analyzing customer needs.
• Prepares products or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• Respond to customers’ complaints and resolve their issues
• Highly organized and dedicated, with a positive attitude.
• Able to handle multiple assignments under high pressure and consistently meet tight headlines.
• Have good written oral and interpersonal communication skills.
• Thrive in working in a challenging environment.
• Can learn fast and work with minimum supervision.