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AED 3,500

customer service

  • First Name: Michelle Lyn
  • Last Name: Madrid
  • City: Sharjah City
  • Country: United Arab Emirates
  • Phone No: 0555673312
  • Education: Electronics Communication Engineering technology
  • Field of Study: Engineering
  • College or University: Mariano Quinto Alarilla Polytechnic college
  • Time Period: 2 years
  • Job Title: Customer Service
  • Listed: August 22, 2015 7:28 pm
  • Expires: This ad has expired

Work Experience

WORKING EXPERIENCES:

Position: CUSTOMER SERVICE/CASHIER
Company : AL SAFEER GROUP OF COMPANIES
Address : SHARJAH UAE
Duration: July 30, 2013 – Present

Fields of Responsibilities:
• Attracts potential customers by answering products and services questions; suggesting information about the products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves products or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and Analyzing customer needs.
• Prepares products or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.
• Respond to customers’ complaints and resolve their issues

Description

• Highly organized and dedicated, with a positive attitude.
• Able to handle multiple assignments under high pressure and consistently meet tight headlines.
• Have good written oral and interpersonal communication skills.
• Thrive in working in a challenging environment.
• Can learn fast and work with minimum supervision.

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Listing ID: 21155d8cd57c68d6