- First Name: TIjo
- Last Name: P varghese
- City: Dubai
- Country: United Arab Emirates
- Phone No: +971505673439
- Education: Btech
- Field of Study: Electronics and Communication
- College or University: University of calicut
- Time Period: 2006 - 2010
- Job Title: Network Engineer
- Listed: September 1, 2015 10:44 am
- Expires: This ad has expired
Linear and Logical troubleshooting.
Configuring the different cisco manageable switch models like 2960, 3560 etc.
Configuration of cisco core switch models like 2921.
Checking the configuration of modem software.
Desktop and laptop OS support.
Competence towards the customers issue, fever to resolution.
Troubleshooting the complicated issue related to internet connections.
Providing On time resolution of the complaint, raised regarding internet related.
Assigning the complaints to Field support Engineers.
Maintaining continuity of services at respective customers.
Handling complaint call from customers.
Planning the process of customer area productivity.
Assigning the complaints to appropriate Engineer.
Processing the Escalation of complaints to engineer at required given time.
Solicited feedback from office staff during troubleshooting the issue regarding internet connection.
Interacting with the customers with related issues regarding software installation.
Responsible for man power management and work scheduling.
Name: Mr.Tijo P Varghese
Current location: Dubai
Visa type: Visit visa
Qualification: B-Tech in Electronics and communication
Job: Network Engineer
Experience: 3 year
Mob no: +971-505673439
Email Id: firstname.lastname@example.org