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AED 3,000


  • First Name: latifa amy
  • Last Name: cantilero
  • City: sharjah
  • Country: United Arab Emirates
  • Phone No: 0528162601
  • Education: diploma
  • Field of Study: computer science
  • College or University: Xavier Technology School
  • Time Period: 2006
  • Job Title: customer service
  • Listed: August 23, 2015 3:28 pm
  • Expires: This ad has expired

Work Experience

Job Title: Cleaner on Call Duty
Name of Employer: Prime Care
Address: Sharjah United Arab Emirates
Inclusive date: January 6, 2015 – Present

Job Title: Receptionist (CUSTOMER SERVICE)
Name of Employer: Nasairline Hotel (Flynas Airline)
Address: Riyadh Saudi Arabia
Inclusive date: Aug 2012 – Feb 28, 2014

Job Title: Assistant in Faculty Department
Name of Employer: Princess Norah University
Address: Riyadh Saudi Arabia
Inclusive date: Jan 2010 - Jul 2012

Job Title: Secretary and Data entry code
Name of Employer: Sun life Insurance of Canada
Address: Makati Philippines
Inclusive date: 2008 - 2009

Job Title: Company Secretary (Data encoder)
Name of Employer: Novera Trucking
Address: Binondo Manila Philippines
Inclusive date: 2007-2006


• Job Ensure the systematic flows of transaction in the office.
• Make sure that the customer are comfortable with the service with smile
• flexible to the work and must understand all the communication by the phone and must be deliver the information clear
• Deliver excellent customer service, at all times
• Assist in keeping the hotel reception area clean and tidy, at all times
• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
• Administer all reservations, cancellations and no-shows, in line with company policy
• Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
• Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety
• Conduct regular security checks throughout the day and report any security issues to line manager
• Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
• Provide reports, as required, for housekeepers and management
• Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services
• Maintain personal knowledge by completing in-house training and workbooks
• Always adhere to all company policies and procedures and licensing laws
• Be involved and contribute at team meetings
• Carry out instructions given by the management team and head office

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Listing ID: 92255d9e675c1970

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