- First Name: Jered
- Last Name: Gingoyon
- City: Dubai
- Country: United Arab Emirates
- Phone No: 0565655347
- Education: Diploma
- Field of Study: Practical Nursing
- College or University: Philippine Paramedical and Technical School
- Job Title: Sales/Customer Service Representative/Office Assistant/Receptionist
- Listed: August 18, 2015 12:42 pm
- Expires: This ad has expired
SALES REPRESENTATIVE/TECHNICAL SUPPORT CONSULTANT, TELEPERFORMANCE PHILIPPINES
September 2, 2014 to Current
• Conducted over 1000 calls per week to promote products and resolving technical issues, resulting in a high rate of returns.
• Developed an effective phone selling technique involving:
1. Listening carefully for key concerns of the customer.
2. Finding a way to interest potential buyer in the product.
3. Representing the company in a positive light.
SALES SUPPORT/CUSTOMER SERVICE REPRESENTATIVE, QUALFON PHILIPPINES
2008 to 2012
• Conveyed dignity and respect to hundreds of thousands of TRACFONE customers
• Handled emotional customers with delicacy, listening empathetically while maintaining company policy.
• Helped customers identify services/products that best suited their needs
MARKETING ASSISTANT/RECEPTIONIST, JOLLIBEE FREEMONT FOOD CORPORATION PHILIPPINES
• Provided comprehensive administrative support to store managers
• Greeted customers and answered busy multi-line phone system for orders and inquiries.
• Ordered supplies and acted as primary point of contact with vendors.
• Scheduled birthday party reservations.
• A successful sales/customer service professional with over 5 years of experience in large-scale Call Centers in the Philippines and showcasing skills in retail. Implement high level of customer service to acquire sales and hitting targets.
• Genuinely enjoy helping people through consultative sales.
• Known for ability to build relationships and educate customers, resulting in customer satisfaction, retention, and increased sales.
• Able to build strong working relationships with co-workers and customer alike.