- First Name: Umar
- Last Name: Nawaz
- City: dubai
- Country: United Arab Emirates
- Phone No: +971509432204
- Zip/Postal Code: 0000
- Education: Master of Business Administration
- Field of Study: Management, Administration
- College or University: College of Business Administration
- Time Period: 10 Years
- Job Title: Administrator & Management Support Executive
- Listed: September 6, 2015 5:53 am
- Expires: This ad has expired
• More than Eight years of U.A.E’s multi tasks professional experience in the fields of Administration, Management Technical Support, Reporting & Documents Control, Business Development, H.R/Recruitment/Health & Safety/Purchasing/Costing Coordination, Asset Management and Customer Relations.
• Three Years of Practical Experience in the Fields of Public & Customer Relations.
• Efficient, Responsible, Loyal, Motivational attitude towards company’s continuous service improvement, Excellent team player, Capability of adapting challenging environment, and pleasant/cheerful personality.
• Professional communication skills in English, Arabic & Urdu.
• Acquired following certificates for professional enhancement:
o Approved Asset Management Specialist (from Abu Dhabi Municipality’s Consultants M/s Dorsch Gruppe – 2014, U.A.E)
o Letter of appreciation (from present Employer, 2014, U.A.E)
o Diploma in Project Management (From International Training Academy – 2014, U.A.E).
o Training Course on Successful Project Management (from Cambridge Education,-2012, UAE)
o Diploma in Quality Management (from NUST – 2005, Pak)
o Basic Fire Fighting (Safety Training Course – 2008, UAE)
o Basic Sharp & Zero Incident Techniques (Safety Training Course, 2007-UAE)
o Diploma in Computer Science (From UCP, Pak)
o Excellence Award (Awarded from my Former Employer on Outstanding. Performance & Exceptional Commitment to Team Work)
*Administrator & Management Support Executive in Abu Dhabi, U.A.E Since 24-December-2006.
o Coordinating with new/sub contractors and third party companies for the arrangement & execution of tasks and monitoring their adherence to the company standard within time line.
o Communicating effectively and maintaining collaboration among site staff, consultants and our client (Abu Dhabi Municipality, PRFD) for the optimal results and site operations on daily basis.
o Providing Giving administrative support to the Top Management and optimal coordination with various departments of the company (Engineering/ Purchase/ Accounts/ H.R & Recruitment/ Health & safety/ Planning/ Tender/ Costing and other business unit managers.)
o Planning of materials as per business needs, placing in-time material orders and ensuring its timely delivery by regular follow-up with procurement department, and direct with supplier, when required.
o Ensuring prompt correspondence of the project by responding business queries, mails, emails, memos, business letters, quotations, inquiries etc.
o Keeping, arranging & distribution of petty cash among staff and maintaining statements for accounts.
o Handling the regular maintenance, repair, renewals of the vehicles within project.
o Collecting correct data of various activities from sites on daily basis, preparing various weekly, bi-weekly and monthly reports for submitting to consultants & Clients.
o Checking appropriateness of attendance/overtime in the reports of payroll officer.
o Coordinating with H.R for the requirements & hiring process of technical/none technical staff. Analyzing applicants experience with the job description & requirements through initial CV overview and taking first round of interview.
o Coordinating with H.R department in solving labor issues i.e. visa, medical card, annual leave, over time payment, passport renewals, accommodation, etc.
o Look after employees Health, Safety, Medical and Welfare facilities along with helping & guiding them for the process/requirements of sponsoring visas to their families.
o Preparing Asset Management Plan, ensuring the updated record availability for all available assets, examining assets quantity, quality and maintenance and reporting to relevant department.
* Customer Relation Officer
in Lahore, Pakistan.
From 20-May-2005 to 10-November-2006 in Warid Telecommunications Co., Pakistan and performed below responsibilities:
o Create mutual understanding between organization & customers through answering enquiries and solving issues related to product & services.
o Identify the key issues raised by the customer and co-ordinate with relevant departments and ensure that all issues are investigated & solved properly.
o Provide full explanation to the customer in a sympathetic manner in order to restore lost goodwill and ensure repeat business.
o Arranging & participating in the promotional activities & campaigns for establishment of a good public image in order to facilitate & increase in business i.e. seminars, dispatch handouts, newsletters, mobile leaflets distribution, banners, concert etc.
o Manage & Arrange branch front desk files and records.
o Other responsibilities as per job description.
* Public Relation Officer in Lahore, Pakistan.
From 10-September-2003 to 16-May-2005 in Hang Ten, Pakistan, Awarded Excellence Award in performing below responsibilities:
o Identify trends in product and service flaws incurred during analysis upon the customer complains & inquiries and suggest for the relevant department/section heads so that improvements/development are made to products and service thus avoiding recurrence of customer complaints.
o Provide club membership, discount cards, product sample to our selected customers.
o Maintain positive relations with the competitors so business can enhanced with professional manners.
o Coordinating with Quality Systems department on identifying key areas of improvements and ensuring implementing corrective & preventive action.
o Arranging & participating in promotional activates for company.
o Other responsibilities as per job description.