- First Name: sruthi
- Last Name: Poola
- City: kadapa
- Country: India
- Phone No: 0508456659
- Zip/Postal Code: 516003
- Education: Bsc.Mecomputers
- Field of Study: Electronics and Computer Science
- College or University: SV University
- Time Period: 2004-2007
- Job Title: Senior Process Associate
- Listed: August 23, 2015 3:32 am
- Expires: This ad has expired
Iam having experience in Citibank for 5+yrs in Investigations Department.During my time at Citibank was able to increase productivity, as a Senior Process Associate receiving process related financial data/ information and process them as per the business rule and using some software's like PEGA,FLEXCUBE,COSMOS, PRPC,RECON FRONTIER. Acting upon unable to apply cases, beneficiary claims non receipt of funds, debit authorities,re-effecting the payments, cancellation and return of funds. Accurate & speedy processing of transactions as per defined business rules and report progress on tasks assigned by the immediate supervisor.Application Support, Handling the Banking transactions based on the priorities.Mentoring new team mates, preparing support manuals.Handling support on weekends on rotation with other team mates.Check the status of the transactions and prioritizing and discussing the weekly and daily tasks with team.
Iam sruthi.Iam living in Rashidiya holding an residence visa.Iam looking for job in dubai in any sector except sales.Iam having experience in TCS (E-SERVE)(FORMELY Citibank) for 5+years in investigations department.Accurate & speedy processing of transactions as per defined business rules and report progress on tasks assigned by the immediate supervisor. During my past industry and academic experience, I have continuously shown utmost competence and won the trust of my seniors. With attention to detail, able to prioritize and handle multiple responsibilities in support environment.I took intiative in clearing many debit outstanding files and got appreciation from the head of the unit.