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AED 14,000

System Administrator

  • First Name: Hassan
  • Last Name: Abdin
  • City: Doha
  • Country: Qatar
  • Phone No: +97455953164
  • Education: BCS
  • Field of Study: Computer Science
  • College or University: University of Karachi
  • Time Period: 1 month
  • Job Title: SME
  • Listed: August 23, 2015 6:40 am
  • Expires: This ad has expired

Work Experience

Technical Expertise:

 Possesses more than 7 years of practice experience in the plan, design, implementation and support of LAN, VLAN, VPN networks. Skilled in Cisco and Microsoft network environment and strong knowledge in network/security/systems administration and systems support.

 Expertise in medium/large sized LAN design/configuration & implementation of wireless network design/configuration & implementation, strong working knowledge and support of multi-vendor routers and switches.

 Strong hands on experience in Windows 2000/2003 and 2008 server administration with Active directory and ISA server 2004/2006 administration, installation & configured.

Professional Skills

Operating Systems
Windows XP/Vista/7/8

Platforms & Servers
Window Servers (2000,2003 and 2008), MS ISA Server 2000/2003/2004/2006 , Domain with active directory,

Other Tools
MS Office 2003/2007/2010/2012, VMware, Kaspersky internet security antivirus, Avira, AVG , MacAfee antivirus, Symantec and Disaster Recovery tools.
Academic Qualifications:

• MCP.
• Bachelor of Science in Computer Engineering, December 2007 from Karachi University.
• Intermediate (Pre-Eng.) from P.E.C.H.S Foundation College Karachi.
• Matric (Science) from Happy Home School Karachi

Professional Experience:

Currently working at Hamad International Airport as SME with MACS at Doha, Qatar (April2015 – Present) with (3 months contract)

• Installation of CUSS (Self Check-in) and CUTES systems and re-imaging the operating system and also given the support of daily basis issues to resolve and close the ticket from HIA Staff.
• Installation of Baggage input console (BIC) device and also troubleshoot the issues which related to BIC devices at HIA .
• Given AODB and GMS application support to the client and resolve it to run the application properly.
• Update the airport application as per requirement of the client.
• Maintain the Window servers and Backup with windows updates.
• Provide desktop and server support
• Setting up and configuring new laptops and desktops
• Install authorised software to laptops and desktops

Worked at Hamad International Airport as (System Administrator) with ARINC Doha, Qatar (Sep 2012- March2015)

• Installation of EVIDS and CUTES systems and re-imaging the operating system.
• Maintain all the servers and backups and windows updates
• Daily check the system errors and event logs and make the checklists.
• Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary.
• Resolving escalated customer complaints without the need for team lead intervention..
• Documenting troubleshooting and problem resolution steps..
• Participation in providing training to customers as required.
• Knowledge of Windows, XP, Vista and general desktop support issues.
• Knowledge of DNS, TCP/IP and other networking concepts.
• Responsible for managing backups and tape rotation
• Diagnose and resolve technical issues
• Undertake small to medium-sized IT projects as instructed by the IT Manager
• Provide desktop and server support
• Setting up and configuring new laptops and desktops
• Install authorised software to laptops and desktops
• Ensuring security and upgrades are applied and kept up to date on desktops and laptops
• Antivirus installation to all desktops and laptops
• Reporting faults and maintaining logs on servers, desktops and laptops.

IT Network and System support Administrator (Full Time)
Jan2010 – August2012 (Arif Habib Ltd)

 To provide technical support; answering support queries via phone and email
 To take ownership of user problems and be pro-active when dealing with user issues
 Respond to enquiries from clients and help them resolve any hardware or software problems
 Maintain a log of any software or hardware problems detected
 Support users in the use of computer equipment by providing necessary training and advice
 Carry out daily client systems checks, reporting to Senior Technical Officer where necessary
 Look after the complete support system that includes network, system, software, printer, bug fixing,
Antivirus, server etc.
 Will be responsible for documentation i.e. vendor management, log management, support management etc.
 Installed software, patching, upgrading and maintenance of operating system.
 Installed, upgraded and maintenance of server hardware components as per requirement.
 Responsible for web services administration.
 Installed complex hardware and software and upgrades to ensure work is performed as per the company policy.
 Also responsible for supervision of backup and disaster recovery operations.
 Responsibilities include analysis, installation, maintenance and modification of storage area networks and computing system.
 Ensure the compatibility of the hardware and software of the system by determining it.
 Responsible for the evaluation and recommendation of the new hardware and software.
 Analyze performance of the system and ensure the performance objective and availability of the requirements
 Responsible for providing the desktop system administration and support to the network.
 Interact with the clients to resolve the queries, issues and problems.
 Responsible for providing help, support and assistance in initial installation of the system, setup and maintenance of the user account, data recovery, etc.
 Control the computer systems budgets and expenditures
 Troubleshoot hardware, software and network operating system
 Maintain current and accurate inventory of technology hardware, software and resources
 Create and set up Exchange Accounts, Active Directory, install hardware / software as needed and apply updates, patches, and fixes on laptop, desktop and servers. Identify possible problems with the Network and Servers. Diagnose and recommend when upgrades are needed for end user hardware at plant.
IT Systems Engineer (Full Time)
Jan2009 – Dec2009 ECAsoft (Pvt) Ltd

 Configured and administered company networks (LAN) and servers and provide second-tier support.
 Manage all aspects of automation within departments, including telecommunications, mobile data computer components, and remote access security. Perform security administration from database/ application server side
 Responsible for networking, design, installation and maintenance services.
 Supporting users and network administrators over the telephone and by email.
 Maintain the company’s network infrastructure. Networking and providing support for Windows issues.
 Configuration and testing of any new hardware and software. Travelling to client sites to help with installs, deployment, and troubleshooting. Management of the daily data backup and retrieval scheme.
 Installing and operating Windows desktop and server operating systems.
 TCP/IP networking and hardware maintenance and repair.
 Training new employees.
 Assistance with training of staff and compiling procedural documentation. Assisting the network manager with support requests.
 Ensure computer hardware is safe & complies with health and safety legislation. Applying patches in accordance with company procedures.

IT Support engineer
Jan2008 – Dec2008 Sofcom |(Pvt) Ltd

 Installing new computer systems and connecting them in to LAN
 Installing the basic OS and the supporting software as per the guidelines of the organization
 Recording the model number of each installed hardware component and forwarding the details to the administrative authorities
 Attending the maintenance calls by the users
 Informing the users about precaution measures for some of the frequently arising system concerns.
 Responsible for hardware and software systems configurations, installation ,repair and maintenance PCs and printers.
 Managed large team with diverse backgrounds to consistently provided increased customer
satisfaction and system performance.
 Managed daily company operations and client accounts.


I have more than 7 years experience in the field of IT and looking for the new opportunities .

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Listing ID: 49655d96ab51db5f

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