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AED 10,000

Trade Finance

  • First Name: Maya
  • Last Name: Ramadan
  • City: Dubai
  • Country: United Arab Emirates
  • Phone No: 00971504043225
  • Education: Bachelor's degree, Economics certification
  • Field of Study: Business administration
  • College or University: Damascus University
  • Time Period: Full time
  • Job Title: Trade Finance Senior Officer
  • Listed: August 23, 2015 8:23 am
  • Expires: This ad has expired
Maya Ramadan

Work Experience

•( January 2013 – present ) Foreign Trade Senior Officer
Recommended to occupy the position of Foreign Trade Supervisor
Cham Islamic Bank | Head Office | Damascus, Syria

Duties & Responsibilities during my work position:
- Creation and verification of all swift messages for L/C & L/G & B/C.
- Creation and verification Letter of Credit forms, terms and conditions according with UCP 600 and ISBP 745.
- Responding to inward correspondences from correspondent banks.
- Maintain Outward & Inward letter of credit from A to Z, including examination documents.
- Maintain Outward & Inward Bills for Collection.
- Maintain Counter letters of guarantee (foreign letters of guarantee).
- Maintain local letters of guarantee (Bid bond-Performance bond).
- Maintain Inward & Outward Transfers and controlling foreign deposits accounts in correspondent's banks.
- Check the daily reports & ensure all commissions are collected.
- Reconcile the internal A/C for trade finance department.
- Provide necessary reports to other departments as well as central bank periodic reports.
- Monitor the cancellation of the expired files.
- Trainer for the new employees in bank branches.
- Creation all related transactions of Trade Finance Department.
- Validation of the transactions inputted by staff clerk.
- Ensure to alert Banker with respect to any delays along with potential issues.
- Adhering to time limits permitted by ICC vide UCP, URC & URR.
- Coordinate with other department to seek timely decisions on all Foreign Trade transactions.
- Ensure high standards of confidentiality to safeguard commercially sensitive information.

•( Sep. 2010 - Jan. 2013 ) Customer service and Retail senior officer.
Cham Islamic Bank | Main Branch & Mazraa Branch | Damascus, Syria.

Duties & Responsibilities during my work position:
- Open all types of accounts for individuals (current, saving, Mutual, and Minor account's) or corporations and make sure that requested documentation is complete and accurate.
- Review accounts opened by other customer service officers and handle account closing operations.
- Check dormant accounts, and approve customer's signatures.
- Link all types of Islamic deposits and Review renewed it as customers Requirements.
- Prepare statements and certificates for the embassies.
- Prepare account statements.
- Receive Murabaha and all other financing applications from customers (Procurement contracts and whatever documents related to it including Holding power of attorney contract )
- prepare the corresponding financing agreements and provide the credit approval for it.
- Prepare the contracts (sales contract, draft) and follow up to sign it then sending to the operation department.
- Follow up with operations department for providing our customer's all requirement's of Cheque book's / ATM / credit card / visa card and whatever else of Complementary services to avoid any delay.
- Ensure high standards of the Bank secrecy.
- Establish relationships with customers including visits at their premises and market the bank’s products and services.
- Educate customer how to use the Bank products.
- Answer customer’s inquiries: receive customers and answer their inquiries, by offering them advice and resolve their problems.
- Coordinate with Tellers and branch operations staff on an “As Is Needed” basis to ensure smooth operations, and timely and friendly service delivery.
- Ensures compliance to internal service quality standards and compliance to audit requirements
- Present best bank image at all times.

•Rotation in many departments especially at Corporate Finance Dept. and Central Operation Dept .
•I had a training as teller for three months I had done within this period all related jobs which are:
- Responsible for daily bank services and facilities.
- Manage and execute money exchange.
- Manage cash activities (deposits and withdrawal).
- Manage internal & external cheques and Issuing manager cheques
- Manage internal and external transfer

•( Oct. 2008 - Apr. 2010 ) Service quality supervisor
Western Union | Head Office | Damascus, Syria.

Duties & Responsibilities during my work position:
- Responsible of Internal Audit and Compliance department duties and tasks and review their reports which are sending to the central Bank.
- Supervision for call center department.
- Coordinate with other department to create Policies and procedures to regulate the company's work as well
- Responsible of finding the best way to service the customer and follow up to ensure that it is applying.
- Monitoring all branches to be ensure of applying the quality when the services are provided.
- Follow up the Satisfaction of the customers and find the ways to develop the services to match their needs and time.
- Auditor of banking transactions.
- Provide necessary reports to other departments.
- Make sure of applying Western Union laws and follow up for the transaction's which are Suspended in the OFAC.
- Communication with OMT company in Lebanon which is the formal agent for Western Union in Syria & Lebanon.

•( Mar. 2007 - Oct. 2008 ) General Supervisor.
Western Union | Aljesr Alabyad Branch, Alqusor Branch and Jaramana Branch | Damascus, Syria.

Duties & Responsibilities during my work position:
- Supervision of all transaction (send & receive & exchange) in the branch.
- Ensure of applying all the company's Policies and procedures.
- Supervision of the employees and their behavior and Performance.
- Monitoring the Finance bloc in the branch and supplying it with its need immediately.
- Reporting the management daily for internal & external income of the branch.
- Trainer for the new employees in the branch.
- Supplying the compliance of all reports do they need and follow up with them for the Suspicious cases.

•( Nov. 2006 - Mar. 2007 ) Teller & Customer services.
Western Union | Aljesr Alabyad Branch | Damascus, Syria.

Duties & Responsibilities during my work position:
- Sending and receiving the Western Union money transfers for customers.
- Currency exchange transaction's
- Provide the supervisor of the reports which are showed him workflow in my window and my need of money .
- Marketing for Western Union service (Instant financial remittances


Dear Sir or Madam ,
I have About 9 years of employment history, 5 of which were in reputable financial institution /Cham Islamic Bank/ specialized in trade finance, banking operation, Islamic banking and customer services In addition to more than 4 years in an electronic money transfer services corporate /Western Union/ specialized in quality management, supervision and customer services.
I am very good understanding of banking systems, Very good knowledge in management skills & V. good motivator, Ability to adapt and apply Islamic Banking products services in coordination with Shariaa requirements, Speaking and persuading skills to talk with clients of various educational backgrounds, Ability to work with minimal supervision and display initiative in managing own work over load, Ability to identify, implement & manage project to completion, Ability to manage work flows smoothly, define priorities and think strategically, Expert in Microsoft Office software & the Internet and computer maintenance, I deserved many thanking letters from my management and the grade of 97% in my latest appraisal for the year of 2014.

I believe that my skills, experience, and reputation for excellence can make immediate and significant contribution to your bank’s operations , I believe that your needs and my skills are an excellent match and I am confident that I have the ability, enthusiasm and determination to ensure that I will make a success and high level of performance.
I invite you to review my attached resume and thank you for taking the time to consider my application .
Look forward to hearing from you in the near future.

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Listing ID: 72755d982796090c

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