- Member Since: August 25, 2015
I am a Master of Computer application graduate and an experienced IT professional with 3 years of experience in TATA CONSULTANCY SERVICES(TCS) (INDIA).Currently living in Dubai on spouse visa.
I worked as production support engineer in TCS whose's key responsibilities were to handle day on calls, handle customer incidence/requests at real time ,application maintenance/monitoring.
1)Having 3 years of experience in Production support environment expertise in SCOM 2007, OM12,Citix,Active directory,Microsoft exchange.
2)Having good hands on experience on DBA tasks .Certified on SQL server 2008 Database Administration, Windows Active Directory and ITIL foundation.
3)Proactive application Monitoring & Alerting
4)Log and Track all support requests/issues
5)Database Backup and recovery
6)Migration from SCOM 2007 R2 environment to SCOM 2012 environment
7)Lead the team during shifts, assign tasks to team members, report status of task to Team lead and co-ordinate with onsite team
8)Strong Analytical and problem solving capabilities
9)Quick learner, self-motivated and willingness to learn new technologies